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	<title>Comments on: Perception and reality in the land of OpenID</title>
	<atom:link href="http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/feed/" rel="self" type="application/rss+xml" />
	<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/</link>
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		<title>By: Pelle</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-109600</link>
		<dc:creator>Pelle</dc:creator>
		<pubDate>Mon, 17 Aug 2009 07:16:11 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-109600</guid>
		<description>@JR: If you forget an OpenID then for all sites which that was the single login option you would have to reset the account through a &quot;Forgot your password?&quot; kind of function.

There is no generic way of restoring a forgotten OpenID in itself - it&#039;s up to every site who wants to use OpenID as a login option to create such a solution.

If you on the other hand has forgotten how to log in to your OpenID - then it&#039;s up to your OpenID provider to decide how to handle that.

So really - there is no standard way that a forgotten OpenID can be restored - it&#039;s up to each individual site to provide that possibility.</description>
		<content:encoded><![CDATA[<p>@JR: If you forget an OpenID then for all sites which that was the single login option you would have to reset the account through a &#8220;Forgot your password?&#8221; kind of function.</p>
<p>There is no generic way of restoring a forgotten OpenID in itself &#8211; it&#8217;s up to every site who wants to use OpenID as a login option to create such a solution.</p>
<p>If you on the other hand has forgotten how to log in to your OpenID &#8211; then it&#8217;s up to your OpenID provider to decide how to handle that.</p>
<p>So really &#8211; there is no standard way that a forgotten OpenID can be restored &#8211; it&#8217;s up to each individual site to provide that possibility.</p>
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		<title>By: JR</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-109588</link>
		<dc:creator>JR</dc:creator>
		<pubDate>Sun, 16 Aug 2009 21:29:15 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-109588</guid>
		<description>I guess it would be a really bad idea to ask, but... How _does_ one recover one&#039;s forgotten OpenID? OpenID.net has no instructions, I&#039;ve never seen a &quot;forgot your OpenID?&quot; link on any Web site using it (even the annoying Discus offers that much!)... and no one discussing OpenID on his/her blog seems interested in unlocking the mystery. Or _is_ a forgotten OpenID recoverable?  I know, this might sound absolutely asinine to you all reading this, but this is why folks end up throwing their hands in the air and abandoning OpenID altogether. It&#039;s a nice idea, but most of us who try to use it don&#039;t have the time or the interest to care about anything on the back end. I just want a reminder of my forgotten OpenID -- which, frankly, is forgotten because I never use it unless absolutely forced to -- because I don&#039;t use it, because I can&#039;t remember it, because... See what I mean? So, uh, how _does_ one recover a forgotten OpenID?</description>
		<content:encoded><![CDATA[<p>I guess it would be a really bad idea to ask, but&#8230; How _does_ one recover one&#8217;s forgotten OpenID? OpenID.net has no instructions, I&#8217;ve never seen a &#8220;forgot your OpenID?&#8221; link on any Web site using it (even the annoying Discus offers that much!)&#8230; and no one discussing OpenID on his/her blog seems interested in unlocking the mystery. Or _is_ a forgotten OpenID recoverable?  I know, this might sound absolutely asinine to you all reading this, but this is why folks end up throwing their hands in the air and abandoning OpenID altogether. It&#8217;s a nice idea, but most of us who try to use it don&#8217;t have the time or the interest to care about anything on the back end. I just want a reminder of my forgotten OpenID &#8212; which, frankly, is forgotten because I never use it unless absolutely forced to &#8212; because I don&#8217;t use it, because I can&#8217;t remember it, because&#8230; See what I mean? So, uh, how _does_ one recover a forgotten OpenID?</p>
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		<title>By: Fabio Turel</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103614</link>
		<dc:creator>Fabio Turel</dc:creator>
		<pubDate>Tue, 13 Jan 2009 15:58:25 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103614</guid>
		<description>Identity management is a key factor in the evolution of the web in the next few years, and - as usual - the balance between &quot;user frendliness&quot; and &quot;user laziness&quot; is a danger for truly open solutions, in favor of proprietary (but more attractive - in the short period) ones.</description>
		<content:encoded><![CDATA[<p>Identity management is a key factor in the evolution of the web in the next few years, and &#8211; as usual &#8211; the balance between &#8220;user frendliness&#8221; and &#8220;user laziness&#8221; is a danger for truly open solutions, in favor of proprietary (but more attractive &#8211; in the short period) ones.</p>
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		<title>By: Paul A Houle</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103558</link>
		<dc:creator>Paul A Houle</dc:creator>
		<pubDate>Thu, 08 Jan 2009 18:39:15 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103558</guid>
		<description>As a web site developer,  I can&#039;t take OpenID seriously.

It&#039;s hard to get users to register for web sites.  (That&#039;s one reason why this blog lets people post comments without registering.)

Any credible solution for federated authentication has to make things easier,  not harder.  OpenID makes it harder...  I mean,  what do I tell people?  Go read this (confusing) web site about OpenID.  Choose one of 20,000 providers.  Well,  if you choose one of them,  you&#039;re a sell-out.  You should register a domain name and start your own web site and have your own OpenID provider if you want people to take you seriously...

Most users will have lost me about 1/10 of the way through that discussion.

Facebook Connect is an entirely different experience.  I can tell users what to do,  they do it,  and then they are registered and logged into my site.

There&#039;s a narrow window of time that other competitors might be able to get in a credible position before Facebook Connect takes over.  OpenID has been a dangerous distraction that is slowing down the response of potential FB Connect competitors.</description>
		<content:encoded><![CDATA[<p>As a web site developer,  I can&#8217;t take OpenID seriously.</p>
<p>It&#8217;s hard to get users to register for web sites.  (That&#8217;s one reason why this blog lets people post comments without registering.)</p>
<p>Any credible solution for federated authentication has to make things easier,  not harder.  OpenID makes it harder&#8230;  I mean,  what do I tell people?  Go read this (confusing) web site about OpenID.  Choose one of 20,000 providers.  Well,  if you choose one of them,  you&#8217;re a sell-out.  You should register a domain name and start your own web site and have your own OpenID provider if you want people to take you seriously&#8230;</p>
<p>Most users will have lost me about 1/10 of the way through that discussion.</p>
<p>Facebook Connect is an entirely different experience.  I can tell users what to do,  they do it,  and then they are registered and logged into my site.</p>
<p>There&#8217;s a narrow window of time that other competitors might be able to get in a credible position before Facebook Connect takes over.  OpenID has been a dangerous distraction that is slowing down the response of potential FB Connect competitors.</p>
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		<title>By: Zo</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103549</link>
		<dc:creator>Zo</dc:creator>
		<pubDate>Wed, 07 Jan 2009 11:38:31 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103549</guid>
		<description>@chris: Your explanation was more than I ever picked up from whomever I signed up with ... and I suppose it&#039;s the multiple providers that was, however ironically, why I lost interest. Pretend I&#039;m a simple surfer, clinging to my (ugh) PC box, careening around the web. These people *will* not go through the hassle. Why multiple providers? Or was this way beta, the whole concept. Users tire of that, too. At least I did, and have been in waiting mode, figuring when OpenID firmed up and came together, I&#039;d hear about it. 

Best wishes in this new endeavor.</description>
		<content:encoded><![CDATA[<p>@chris: Your explanation was more than I ever picked up from whomever I signed up with &#8230; and I suppose it&#8217;s the multiple providers that was, however ironically, why I lost interest. Pretend I&#8217;m a simple surfer, clinging to my (ugh) PC box, careening around the web. These people *will* not go through the hassle. Why multiple providers? Or was this way beta, the whole concept. Users tire of that, too. At least I did, and have been in waiting mode, figuring when OpenID firmed up and came together, I&#8217;d hear about it. </p>
<p>Best wishes in this new endeavor.</p>
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		<title>By: Jim Louderback</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103545</link>
		<dc:creator>Jim Louderback</dc:creator>
		<pubDate>Wed, 07 Jan 2009 03:59:45 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103545</guid>
		<description>We still believe in OpenID at Revision3, and definitely plan on implementing it.  BUT, it has to be something that just works, and works right 99.9% of the time.  

I&#039;ll keep trying a few times, because I love this stuff.  But the average consumer will try it, and if it fails once they may never go back.

I hope everyone in the OpenID space agrees on a standard interoperability..  Because OpenID in theory is awesome..  Let&#039;s not let the details get in the way.  

Standards that work, like WiFi, are great.  Standards that no one can agree on, like Ultrawideband, aren&#039;t.

jim</description>
		<content:encoded><![CDATA[<p>We still believe in OpenID at Revision3, and definitely plan on implementing it.  BUT, it has to be something that just works, and works right 99.9% of the time.  </p>
<p>I&#8217;ll keep trying a few times, because I love this stuff.  But the average consumer will try it, and if it fails once they may never go back.</p>
<p>I hope everyone in the OpenID space agrees on a standard interoperability..  Because OpenID in theory is awesome..  Let&#8217;s not let the details get in the way.  </p>
<p>Standards that work, like WiFi, are great.  Standards that no one can agree on, like Ultrawideband, aren&#8217;t.</p>
<p>jim</p>
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		<title>By: Ian Muir</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103520</link>
		<dc:creator>Ian Muir</dc:creator>
		<pubDate>Tue, 06 Jan 2009 03:15:21 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103520</guid>
		<description>I&#039;d have to agree with the general sentiment that OpenID is a good idea and it&#039;s something the web needs. However, I am in the same boat as many of the other developers.

It&#039;s tough to see value in implementing OpenID for most of my sites. With the exception of sites with a largely technical audience, most users are unlikely to know they have an OpenID via existing services. In all honesty, I tried to get my mom using OpenID and she gave up and used the same username/password combo she always does. That leads to my second issue. OpenID doesn&#039;t replace my membership system, it only replaces authentication right? 

So now I&#039;m implementing a new tool for some users, but I still have to manage my users&#039; other data, so I&#039;m really only saving a few fields in a database. I&#039;m also likely to get stuck fielding the &quot;I forgot my openid&quot; issues.

I guess this is the challenge that many developers face and what I think the &quot;getting real&quot; naysayers are pointing to. OpenID is a great idea, but if it creates more work for me and doesn&#039;t provide a percieved benefit for my users, it&#039;s a tough sell.

For OpenID to be a success, the current state of things needs to improve a bit. The benefit needs to be clearer for developers and the non-tech crowd. You&#039;re right that perception is key, but even when searching I dont&#039; see many OpenID success stories. It&#039;s easy to find negative posts, but there aren&#039;t a lot of postive experiences. Even 37Signals OpenID benefits page doesn&#039;t really list any benefits.</description>
		<content:encoded><![CDATA[<p>I&#8217;d have to agree with the general sentiment that OpenID is a good idea and it&#8217;s something the web needs. However, I am in the same boat as many of the other developers.</p>
<p>It&#8217;s tough to see value in implementing OpenID for most of my sites. With the exception of sites with a largely technical audience, most users are unlikely to know they have an OpenID via existing services. In all honesty, I tried to get my mom using OpenID and she gave up and used the same username/password combo she always does. That leads to my second issue. OpenID doesn&#8217;t replace my membership system, it only replaces authentication right? </p>
<p>So now I&#8217;m implementing a new tool for some users, but I still have to manage my users&#8217; other data, so I&#8217;m really only saving a few fields in a database. I&#8217;m also likely to get stuck fielding the &#8220;I forgot my openid&#8221; issues.</p>
<p>I guess this is the challenge that many developers face and what I think the &#8220;getting real&#8221; naysayers are pointing to. OpenID is a great idea, but if it creates more work for me and doesn&#8217;t provide a percieved benefit for my users, it&#8217;s a tough sell.</p>
<p>For OpenID to be a success, the current state of things needs to improve a bit. The benefit needs to be clearer for developers and the non-tech crowd. You&#8217;re right that perception is key, but even when searching I dont&#8217; see many OpenID success stories. It&#8217;s easy to find negative posts, but there aren&#8217;t a lot of postive experiences. Even 37Signals OpenID benefits page doesn&#8217;t really list any benefits.</p>
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		<title>By: Colin Henderson</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103519</link>
		<dc:creator>Colin Henderson</dc:creator>
		<pubDate>Tue, 06 Jan 2009 03:01:18 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103519</guid>
		<description>Chris - having followed you and OpenId for a long time, I see two core issues you may wish to consider.

1. how can I trust the OpenId provider?
2. what can be done to make OpenId understandable to non-geeks.

Congratulations on your election btw.

Colin</description>
		<content:encoded><![CDATA[<p>Chris &#8211; having followed you and OpenId for a long time, I see two core issues you may wish to consider.</p>
<p>1. how can I trust the OpenId provider?<br />
2. what can be done to make OpenId understandable to non-geeks.</p>
<p>Congratulations on your election btw.</p>
<p>Colin</p>
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		<title>By: John W</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103516</link>
		<dc:creator>John W</dc:creator>
		<pubDate>Tue, 06 Jan 2009 01:06:03 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103516</guid>
		<description>I still haven&#039;t bought into the ROI for going with OpenID.  There just aren&#039;t enough benefits for the potential risks.

The major risk, and I can&#039;t get over this, is that an OpenID provider somehow screws up and lets bad logins through.  Immediately your site is at risk and you have no control over it.  Your users are gonna come at you and you aren&#039;t going to be able to point the finger at the provider because I guarantee you most people won&#039;t get it.  To me there would need to be a very compelling ROI to overcome the 3rd party risk, and I&#039;m just not seeing that yet.

This is especially true for Google and Facebook.  They already have established user bases so enrollment isn&#039;t as big an issue as it could be, plus their products are differentiated enough that people aren&#039;t going to be deciding against them because they have to type in a password.  Maybe Google and Facebook aren&#039;t really targets for OpenID consumers, though.</description>
		<content:encoded><![CDATA[<p>I still haven&#8217;t bought into the ROI for going with OpenID.  There just aren&#8217;t enough benefits for the potential risks.</p>
<p>The major risk, and I can&#8217;t get over this, is that an OpenID provider somehow screws up and lets bad logins through.  Immediately your site is at risk and you have no control over it.  Your users are gonna come at you and you aren&#8217;t going to be able to point the finger at the provider because I guarantee you most people won&#8217;t get it.  To me there would need to be a very compelling ROI to overcome the 3rd party risk, and I&#8217;m just not seeing that yet.</p>
<p>This is especially true for Google and Facebook.  They already have established user bases so enrollment isn&#8217;t as big an issue as it could be, plus their products are differentiated enough that people aren&#8217;t going to be deciding against them because they have to type in a password.  Maybe Google and Facebook aren&#8217;t really targets for OpenID consumers, though.</p>
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		<title>By: Robert W. Anderson</title>
		<link>http://factoryjoe.com/blog/2009/01/04/perception-and-reality-in-the-land-of-openid/comment-page-1/#comment-103515</link>
		<dc:creator>Robert W. Anderson</dc:creator>
		<pubDate>Tue, 06 Jan 2009 01:00:17 +0000</pubDate>
		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1106#comment-103515</guid>
		<description>Chris,

I&#039;m glad you are blogging this stuff -- I voted for you and am certain you will help move OpenID forward.  

In terms of perception, though, I think the big problem is how trust fits into OpenID. Many users believe that OpenID embodies a trusted relationship, but it does not.  Or as Marc says in his post, &quot;Most normal people think OpenID is the solution and just by “using it” all their issues will go away.  HAH!&quot;

Because of the trust issue, few sites act as RPs because they can&#039;t trust arbitrary IPs.  

I know you are big on the user experience, and this fits in well: User&#039;s expect their OpenIDs to be accepted everywhere, but just because you have an OpenID doesn&#039;t mean it will be &quot;good enough&quot; for a site that uses OpenID.

I hope you (and other members of the board) are interested in tackling *this* perception issue.

Robert</description>
		<content:encoded><![CDATA[<p>Chris,</p>
<p>I&#8217;m glad you are blogging this stuff &#8212; I voted for you and am certain you will help move OpenID forward.  </p>
<p>In terms of perception, though, I think the big problem is how trust fits into OpenID. Many users believe that OpenID embodies a trusted relationship, but it does not.  Or as Marc says in his post, &#8220;Most normal people think OpenID is the solution and just by “using it” all their issues will go away.  HAH!&#8221;</p>
<p>Because of the trust issue, few sites act as RPs because they can&#8217;t trust arbitrary IPs.  </p>
<p>I know you are big on the user experience, and this fits in well: User&#8217;s expect their OpenIDs to be accepted everywhere, but just because you have an OpenID doesn&#8217;t mean it will be &#8220;good enough&#8221; for a site that uses OpenID.</p>
<p>I hope you (and other members of the board) are interested in tackling *this* perception issue.</p>
<p>Robert</p>
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