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	<title>FactoryCity &#187; Civil liberties</title>
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		<title>Designing for the gut</title>
		<link>http://factoryjoe.com/blog/2009/11/27/designing-for-the-gut/</link>
		<comments>http://factoryjoe.com/blog/2009/11/27/designing-for-the-gut/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 23:09:38 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[Open source]]></category>
		<category><![CDATA[OpenID]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Web building]]></category>
		<category><![CDATA[interaction design]]></category>
		<category><![CDATA[sxd]]></category>
		<category><![CDATA[trim:key=fj_gut]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1813</guid>
		<description><![CDATA[This post has been translated to Belorussian by Patricia Clausnitzer. I want you to watch this video from a recent Sarah Palin rally (hat tip: Marshall Kirkpatrick). It gives us &#8220;who&#8221; I&#8217;m talking about. While you could chalk up the effect of the video to clever editing, I&#8217;ve seen similar videos that suggest that the [...]]]></description>
			<content:encoded><![CDATA[<div class="update">This post has been translated to <a href="http://pc.de/pages/designing-for-the-gut-be">Belorussian</a> by <a href="http://pc.de/">Patricia Clausnitzer</a>.</div>
<hr />
I want you to watch this video from <a href="http://newleftmedia.com/2009/11/sarah-palin-book-signing-interviews-with-supporters/">a recent Sarah Palin rally</a> (<a href="http://twitter.com/marshallk/status/6073303620">hat tip</a>: <a href="http://marshallk.com">Marshall Kirkpatrick</a>). It gives us &#8220;who&#8221; I&#8217;m talking about.</p>
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<p>While you could chalk up the effect of the video to clever editing, I&#8217;ve seen <a href="http://www.youtube.com/watch?v=aOSON7i72u4">similar</a> <a href="http://www.huffingtonpost.com/2008/10/06/mccain-does-nothing-as-cr_n_132366.html">videos</a> that suggest that <a href="http://crooksandliars.com/david-neiwert/mccainpalin-supporters-let-their-rac">the attitudes expressed</a> are probably a pretty accurate portrayal of <em>how</em> some people think (and, for the purposes of this essay, I&#8217;m less interested in <em>what</em> they think).</p>
<p>It seems to me that the people in the video largely think with their guts, and not their brains. I&#8217;m not making a judgment about their intelligence, only recognizing that they seem to evaluate the world from a different perspective than I do: with less curiosity and apparent skepticism. This approach would explain George W Bush&#8217;s appeal as someone who &#8220;<a href="http://www.crisispapers.org/essays/bush-gut.htm">lead from the gut</a>&#8220;. It&#8217;s probably also what <a id="aptureLink_UiX2RWawwH" href="http://en.wikipedia.org/wiki/Al%20Gore">Al Gore</a> was talking about in his book, <a href="http://www.amazon.com/gp/product/0143113623?ie=UTF8&amp;tag=factorycity-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0143113623">Assault on Reason</a>.</p>
<p>Many in my discipline (design) tend to think of the consumers of their products as being rational, thinking beings — not unlike themselves. This seems worse when it comes to engineers and developers, who spend all of their thinking time being mathematically circumspect in their heads. They exhibit a kind of pattern blindness to the notion that some people act completely from gut instinct alone, rarely invoking their higher faculties.</p>
<p>How, then, does this dichotomy impact the utility or usability of products and services, especially those borne of technological innovation, given that designers and engineers tend to work with &#8220;information in the mind&#8221; while many of the users of their products operate purely on the visceral plane?</p>
<p>In writing about <a href="http://factoryjoe.com/blog/2009/11/16/the-death-of-the-url/">the death of the URL</a>, I wanted to expose some consequences of this division. While the intellectually adventuresome are happy to embrace or create technology to expand and challenge their minds (the popularity and vastness of the web a testament to that fact), anti-intellectuals seem to encounter technology as though it were a form of mysticism. In contrast to the technocratic class, anti-intellectuals on the whole seem less curious about how the technology works, so long as it does. Moreover, for technology to work &#8220;well&#8221; (or be perceived to work well) it needs to be responsive, quick, and for the most part, completely invisible. A common sentiment I hear is that the less technology intrudes on their lives, the better and happier they believe themselves to be.</p>
<p>So, back to the death of the URL. As has been argued, <a href="http://www.matthewdawkins.co.uk/the-death-of-the-url.html">the URL is ugly, confusing, and opaque</a>. It feels technical and dangerous. And people just don&#8217;t get them. This is a sharp edge of the web that seems to demand being sanded off — because the less the inner workings of a technology are exposed in one&#8217;s interactions with it, the easier and more pleasurable it will be to operate, within certain limitations, of course. Thus to naively enjoy the web, one needn&#8217;t understand servers, DNS, ports, or hypertext — one should just &#8220;connect&#8221;, pick from a list of known, popular, &#8220;destinations&#8221;, and then point, click — point, click.</p>
<p>And what&#8217;s so wrong with that?</p>
<p>What I find interesting about the social web is not the technology that enables it, but that it bypasses our &#8220;central processor&#8221; and engages the gut. The single greatest thing about the social web is how it has forced people to overcome their technophobias in order to connect with other humans. I mean, prior to the rise of AOL, being online was something that only nerds did. Few innovations in the past have spread so quickly and irreversibly, and it&#8217;s because the benefits of the social web extend beyond the rational mind, and activate our common ancestors&#8217; legacy brain. This widens the potential number of people who can benefit from the technology because rationality is not a requirement for use.</p>
<p>Insomuch as humans have cultivated a sophisticated sociality over millennia, the act of socializing itself largely takes place in the &#8220;gut&#8221;. That&#8217;s not to say that there aren&#8217;t higher order cognitive faculties involved in &#8220;being social&#8221;, but when you interact with someone, especially for the first time, no matter what your brain says, you still rely a great deal on what your gut &#8220;tells you&#8221; — and that&#8217;s not a bad thing. However, when it comes to socializing on sites like Twitter and Facebook, we&#8217;re necessarily engaging more of our prefrontal cortex to interpret our experience because digital environments lack the circumstantial information that our senses use to inform our behavior. To make up for the lack of sensory information, we tend to scan pages all at once, rather than read every word from top to bottom, looking for cues or familiar handholds that will guide us forward. Facebook (by name and design) uses the familiarity of our friends&#8217; faces to help us navigate and cope with what is otherwise typically an information-poor environment that we are ill-equipped to evaluate on our own (hence the success of social engineering schemes and phishing).</p>
<p>As we redesign more of our technologies to provide social functionality, we should not proceed with mistaken assumption that users of social technologies are rational, thinking, deliberative actors. Nor should we be under the illusion that those who use these features will care more about neat tricks that add social functionality than the socialization experience itself. That is, technology that shrinks the perceived distance between one person&#8217;s gut and another&#8217;s and simply gets out of the way, wins. If critical thinking or evaluation is required in order to take advantage of social functionality, the experience will feel, and thus be perceived, as being frustrating and obtuse, leading to avoidance or disuse.</p>
<p>Given this, no where is the recognition of the gut more important than in the design and execution of identity technologies. And this, ultimately, is why I&#8217;m writing this essay.</p>
<p>It might seems strange (or somewhat obsessive), but as I watched the Sarah Palin video above, I thought about how I would talk to these people about OpenID. No doubt we would use very different words to describe the same things — and I bet their mental model of the web, Facebook, Yahoo, and Google would differ greatly from mine — but we would find common goals or use cases that would unite us. For example, I&#8217;m sure that they keep in touch with their friends and family online.  Or they discover or share information — again, even if they do it differently than me or my friends do. Though we may engage with the world very differently — at root we both begin with some kind of conception of our &#8220;self&#8221; that we &#8220;extend&#8221; into the network when we go online and connect with other people.</p>
<p>The foundation of those connections is what I&#8217;m interested in, and why I think designing for the gut is something that technocrats must consider carefully. Specifically, when I read posts like Jesse Stay&#8217;s concept of a <a href="http://staynalive.com/articles/2009/11/25/the-future-has-no-log-in-button/">future without a login button</a>, or evaluate the mockups for an <a title="An Experimental Identity Selector for OpenID" href="http://self-issued.info/?p=235">&#8220;active identity client&#8221; based on information cards</a> or consider <a href="http://www.azarask.in/">Aza</a> and <a href="http://blog.mozilla.com/faaborg/">Alex&#8217;s</a> sketches for what <a href="http://www.azarask.in/blog/post/identity-in-the-browser-firefox/">identity in the browser could look like</a>, I try to involve my gut in that &#8220;thought&#8221; process.</p>
<p>Now, I&#8217;m not just talking about intuition (though that&#8217;s a part of it). I&#8217;m talking about why some people feel &#8220;safer&#8221; experiencing the web with companies like Google or Facebook or Yahoo! at their side, or how frightening the web must seem when everyone seems to need you to keep a secret with them in order to do business (i.e. create a password).</p>
<p>I think the web must seem incredibly scary if you&#8217;re also one of those people that&#8217;s had a virus destroy your files, or use a computer that&#8217;s still infected and runs really slow. For people with that kind of experience as the norm, computers must seem untrustworthy or suspicious. Rationally you could try to explain to them what happened, or how the social web can be safe, but their &#8220;gut has already been made up.&#8221; It&#8217;s not a rational perception that they have of computers, it&#8217;s an instinctual one — and one that is not soon overcome.</p>
<p>Thus, when it comes to designing identity technologies, it&#8217;s very important that we involve the gut as a constituent of our work. Overloading the log in or registration experience with choice is an engineer&#8217;s solution that I&#8217;ve come to accept is <a href="http://factoryjoe.com/blog/2009/04/06/does-openid-need-to-be-hard/">bound to fail</a>. Instead, the act of selecting an identity to &#8220;perform as&#8221; must happen early in one&#8217;s online session — at a point in time equivalent to waking up in the morning and deciding whether to wear sweatpants or a suit and tie  depending on whatever is planned for the rest of the day.</p>
<p>Such an approach is a closer approximation to how people conduct themselves today — in the real world and from the gut — and must inform the next generation of social technologies.</p>
]]></content:encoded>
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		<item>
		<title>The death of the URL</title>
		<link>http://factoryjoe.com/blog/2009/11/16/the-death-of-the-url/</link>
		<comments>http://factoryjoe.com/blog/2009/11/16/the-death-of-the-url/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 20:20:46 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Life online]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Web building]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[freedom]]></category>
		<category><![CDATA[jolicloud]]></category>
		<category><![CDATA[litl]]></category>
		<category><![CDATA[nascar]]></category>
		<category><![CDATA[the matrix]]></category>
		<category><![CDATA[trim:key=fj_redpill]]></category>
		<category><![CDATA[web tv]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1791</guid>
		<description><![CDATA[Prelude You take the blue pill and the story ends. You wake in your bed and believe whatever you want to believe. You take the red pill and you stay in Wonderland and I show you how deep the rabbit-hole goes. Remember — all I am offering is the truth, nothing more. In the Matrix, [...]]]></description>
			<content:encoded><![CDATA[<p><object width="480" height="204"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=7619378&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=0&amp;show_portrait=0&amp;color=aeff00&amp;fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=7619378&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=0&amp;show_portrait=0&amp;color=aeff00&amp;fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="480" height="204"><a href="http://vimeo.com/7619378"><img src="http://farm3.static.flickr.com/2605/4110137534_03d9a40648.jpg" width="500" height="211" alt="The red pill, or blue pill" class="figure figure-a" /></a></embed></object></p>
<h3>Prelude</h3>
<blockquote><p>You take the blue pill and the story ends. You wake in your bed and believe whatever you want to believe. You take the red pill and you stay in Wonderland and I show you how deep the rabbit-hole goes. Remember — all I am offering is the truth, nothing more.</p></blockquote>
<p>In the Matrix, Morpheus presents Neo with a choice: he can take the blue pill and continue his somnambulatory existence within the Matrix, or he can take the red pill and become free from the virtual reality that the machines created to enslave humanity. </p>
<p>As you can see from the <a href="http://vimeo.com/7619378">clip</a> above, Neo chooses the <a href="http://en.wikipedia.org/wiki/Red_pill">red pill</a>, severing his connection to the Matrix and regaining his free will.</p>
<p>Everyday, when you fire up your browser and type in some arbitrary URL in the browser&#8217;s address bar, you are taking the red pill. </p>
<p><a href="http://www.flickr.com/photos/factoryjoe/4107460847/" title="Address Bar by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2552/4107460847_91ffc95009_o.png" width="380" height="50" alt="Address Bar" class="figure figure-a" /></a></p>
<p>Increasingly though, I see signs that the essential freedoms of the web are being undermined by a cadre of companies through the introduction of new technologies and interfaces that, combined, may spell the death of the URL.</p>
<p>Call me crazy, but it seems obvious enough when you put on the right colored paranoia goggles.</p>
<h3>Exhibit A: Web TV</h3>
<p><a href="http://www.usatoday.com/tech/news/techinnovations/2009-11-13-1Awebtv13_CV_N.htm"><img src="http://farm3.static.flickr.com/2649/4109381693_7f87f3d1c0_o.jpg" width="490" height="328" alt="Web TV" /></a></p>
<p>There&#8217;s an article in Friday&#8217;s USA Today suggesting that we&#8217;re finally at a point where <a href="http://www.usatoday.com/tech/news/techinnovations/2009-11-13-1Awebtv13_CV_N.htm">web TV has a chance</a>. But there&#8217;s an insidious underbelly to this story. Specifically: <q>Consumers may balk if TV sets become too computerlike and complicated</q>.</p>
<p>From the article:</p>
<blockquote cite="http://www.usatoday.com/tech/news/techinnovations/2009-11-13-1Awebtv13_CV_N.htm"><p>Manufacturers say they learned an important lesson from earlier convergence failures: Viewers want to relate to sets as televisions, not computers.</p>
<p><strong>That&#8217;s why the new Web TV models don&#8217;t come with browsers that would give people the freedom to surf the full Internet, even though the TVs connect to the Web via an ethernet cable or home wireless network.</strong> The companies want to promote consumer acceptance of Web TV by making the technology simple to use: That means no keyboard or mouse.</p>
<p>It&#8217;s just Step 1: Engineers are talking about changes that would make it easy to navigate the Internet. One thought is to program smartphones so they can change channels, send text messages to the set and move a cursor around the screen with the motion-sensitive technology that Nintendo uses with its Wii game system.</p>
<p>For now, though, people just need the TV remote control to select and launch prepackaged applications.</p></blockquote>
<p><strong>Emphasis</strong> mine.</p>
<p>In a twist of McLuhanesque determinism, it would appear that the apparatus and determinism of the television experience will overrule the freedom and flexibility of the web — because, well, frankly — all that choice&#8230;! It&#8217;s so&#8230; unseemly and unmonetizable.</p>
<p>Instead, Web TV will be made easier to use by removing the best parts of the web and <a href="http://technologizer.com/2009/11/16/sezmi/">augmenting the straightjacket features of the television</a>. </p>
<h3>Exhibit B: Litl, ChromeOS, JoliCloud, and Apple Tablet</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/4109006829/" title="Litl by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2764/4109006829_ba5944ff01.jpg" width="500" height="342" alt="Litl" class="figure figure-a" /></a></p>
<p>I somewhat <a href="http://kottke.org/09/11/litl">serendipitously</a> stumbled upon <a href="http://www.litl.com/">Litl</a> — a little <a href="http://pentagram.com/en/new/2009/11/new-work-litl.php">design project</a> of famous design firm <a href="http://pentagram.com/">Pentagram</a>.</p>
<p>The thing is cool, I admit. The netbook/webbook market <a href="http://www.fastcompany.com/blog/cliff-kuang/design-innovation/lisa-strausfeld-yves-behar-and-abbott-miller-form-supergroup-desi">needs some design thinking</a>. And heck, I&#8217;m <a href="http://factoryjoe.com/blog/2007/11/05/apple-tablet-concept-the-ipad-touch/">as eager as anyone</a> to see <a href="http://money.cnn.com/2009/11/16/technology/apple_tablet/">what Apple is going to do</a> in this space, so I&#8217;m watching it closely&#8230; but something tells me that the next generation &#8220;PC&#8221; devices are going to revolve around slicker, streamlined interfaces that come pre-packaged with fewer choices drawn from a set of likely suspects (i.e. Facebook, Twitter, Google, Yahoo et al.).</p>
<p>Taking a look at the <a href="http://jolicloud.com">JoliCloud</a> homescreen&#8230; you can start to see how this will be the next Firefox search box in terms of monetization:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/4107900163/" title="JoliCloud by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2490/4107900163_e2a788f482.jpg" width="500" height="293" alt="JoliCloud" class="figure figure-a" /></a></p>
<p>Though I imagine you&#8217;ll be able to set custom options here, it&#8217;s <em>the defaults that matter</em>.</p>
<p>&#8230;and these homescreens become yet another funnel to drive users to a predetermined (and paid for) set of options.</p>
<h3>Exhibit C: Top Sites</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/4108683028/" title="Top Sites by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2720/4108683028_b75aee4eb7.jpg" width="500" height="351" alt="Top Sites" class="figure figure-a" /></a></p>
<p>Similar to the netbook homescreens, both Safari and Chrome provide home pages that show you thumbnails of the sites that you visit most often (coincidence? I think not!). </p>
<p>Seems an innocuous feature. I mean, isn&#8217;t it <em>easier</em> to just click a picture of where you want to go rather than typing in some awkward string that starts with HTTP into the address bar?</p>
<p>AH HA! So, you&#8217;d take the <strong>blue pill</strong> eh?</p>
<p>See the problem? </p>
<p>Just as browsers currently come with a set of <a href="http://www.flickr.com/photos/factoryjoe/2317419732/sizes/o/">default bookmarks</a> today, there&#8217;s no reason why the next generation browsers won&#8217;t come with their own predefined set of &#8220;Top Sites&#8221;, that, not unlikely, will come from the same list of predetermined companies that populate the home screens of the next gen Net/Web Books.</p>
<p>The more that the browser address bar can be made obsolete, the more it becomes just like TV, right?</p>
<h3>Exhibit D: Warning interstitials and short URL frames</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/3267114792/" title="Facebook | Leaving Facebook... by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3381/3267114792_e418a3f7e9.jpg" width="500" height="260" alt="Facebook | Leaving Facebook..." class="figure figure-a" /></a></p>
<p>If you use Facebook, you&#8217;ve probably seen the above warning before — usually after clicking a link that a friend sent you. Now, I recognize why they do this. It&#8217;s true: on the internet, thar be dragons!</p>
<p>Now, nevermind the dragons on Facebook proper — this innocuous little screen was designed, one assumes, to keep you safe from things <em>outside</em> the Facebook universe. However, the net effect of seeing this page every time you click an <em>outbound link</em> is <strong>fatigue</strong>. You get worn down by having to click through this page until finally, after a while, you just give up and stop clicking links from your friends altogether. It just could be that a momentary delay like this is enough to change your behavior completely.</p>
<p>Even when you do decide to leave, Facebook comes with you — inserting 45 pixels of itself into your experience as a top frame:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/3202583719/" title="Facebook | External link frame by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3446/3202583719_af0999458c.jpg" class="figure figure-a" width="500" height="96" class="figure figure-a" alt="Facebook | External link frame" /></a></p>
<p>This make it easier to get back to Facebook, and never skip a beat. But it also removes the need to visit the address bar and <em>think</em> about where you want to go next (let alone type it out). Of course Facebook isn&#8217;t the only service doing this — <a href="http://www.techcrunch.com/2009/07/21/diggbar-changes-permanent-no-longer-a-short-url-service/">Digg</a> and countless other short URL generators <a href="http://mavrev.com/site/story/short_urls_and_the_future_of_the_web">intrude on your web experience</a> and put yet more distance between you and the address bar.</p>
<p>All these little hindrances add up — and if you&#8217;ve done any usability work — you know that the smallest changes can lead to huge impacts over time if the changes are so slight as to be essentially unnoticeable.</p>
<h3>Exhibit E: The NASCAR</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/4108699332/" title="bragster sign in form by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2618/4108699332_c8896899ab_o.png" width="406" height="366" alt="bragster sign in form" class="figure figure-a" /></a></p>
<p>Now, this one hits close to home, y&#8217;know, since this is what I&#8217;ve been working on for the past year or so&#8230; but the reality is that more and more, companies are moving to accept this logo-splattered approach to user sign in forms — <a href="http://factoryjoe.com/blog/2009/04/06/does-openid-need-to-be-hard">&#8220;the NASCAR&#8221;</a> — which dispatches the uncomfortable &#8220;URL-based&#8221; metaphor of OpenID altogether.</p>
<p>Why?</p>
<p>Because it&#8217;s too &#8220;<a href="http://twitter.com/jowyang/status/5772292370">complicated</a>&#8220;. People <a href="http://www.webmonkey.com/blog/OpenID_Is_HereDOT_Too_Bad_Users_Can_t_Figure_Out_How_It_Works">don&#8217;t get</a> &#8220;URLs&#8221; for sign in.</p>
<p>Now, we&#8217;ve made progress moving forward with <a href="http://hueniverse.com/webfinger/">&#8220;email-style identifiers&#8221;</a> for use in OpenID transactions, but we&#8217;re not there yet, and we&#8217;re not moving fast enough either.</p>
<p>The specter of the Facebook Connect button is ever-present, and, from a UI perspective, it&#8217;s hard to argue with <strong>one button to rule them all</strong> (even if it destroys individual autonomy in the process — <em>hey! freedom is messy! Let&#8217;s scrap it!</em>). </p>
<p>The NASCAR, then, is just one more way to put off teaching users to recognize that <a href="http://epeus.blogspot.com/2008/01/urls-are-people-too.html">URLs can represent people too</a>, <a href="http://factoryjoe.com/blog/2009/06/09/facebook-usernames-and-the-battle-over-your-digital-identity/">chaining us to the silos</a> and locking us into <a href="http://factoryjoe.com/blog/2009/10/01/identity-is-the-platform/">brand-mediated identities</a> for yet another generation.</p>
<h3>Exhibit F: App Stores</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/4109497797/" title="Apps for iPhone by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2749/4109497797_06c7060092.jpg" width="500" height="355" alt="Apps for iPhone" class="figure figure-a" /></a></p>
<p>Finally, there&#8217;s been plenty written about this already, but what is the <a href="http://www.apple.com/iphone/apps-for-iphone/">App Store</a> except a cleaved out and sanitized portion of the web? In fact, people accustomed to the freedom and &#8220;flow&#8221; of the web <a href="http://factoryjoe.com/blog/2009/08/25/joe-hewitt-on-the-app-store/">go into anaphylactic shock</a> when they realize that they must submit to <a href="http://www.rogueamoeba.com/utm/2009/11/13/airfoil-speakers-touch-1-0-1-finally-ships/">the slings and arrows of the outrageous fortune</a> of Steve Jobs when they want their iPhone app to show up in the Apple app store.</p>
<p>And it&#8217;s only going to get worse, because now everyone wants a goddamn app store.</p>
<p>Thanks a lot, <a href="mailto:sjobs@apple.com">Steve</a>.</p>
<p>The rise of the &#8220;<a href="http://gigaom.com/2009/04/13/how-apple-put-everyone-in-an-app-state-of-mind/">app store mentality</a>&#8221; is a <a href="http://radar.oreilly.com/2009/11/the-war-for-the-web.html">direct attack on the web</a>, and on the very nature of free discovery and choice built upon URL-based hyperlinks. By depriving us the ability to pick and choose which &#8220;stores&#8221; we shop from on these devices — we&#8217;re empowering <a href="http://joehewitt.com/post/on-middle-men/">a new breed of middle men</a> and ceding to them monopoly control over our digital experience. The architecture of the web was intended to withstand such threats — but that all changes when the <a href="http://www.engadget.com/2007/01/09/apple-drops-computer-from-name/">hardware makers get into the content business</a>! Even though <a href="http://arstechnica.com/apple/news/2009/11/respected-developers-fleeing-from-app-store-platform.ars">developers are beginning to see the dark side of this faustian bargain</a>, the momentum is huge — and big business smells money.</p>
<p>By removing our ability to navigate, choose, and share freely — these app stores are exchanging our freedom for a <em>promise</em> that they&#8217;ll keep us safe, give us everything we need, and do all the choosing of what&#8217;s &#8220;good enough&#8221; for us — all starting at ninety-nine cents a hit.</p>
<p>No doubt <a href="http://gigaom.com/2009/07/14/the-meteoric-rise-of-the-app-store/">this model will be emulated and copied</a> — across all platforms — until the last vestige of the URL is patched over and removed&#8230; the last reminder of an uncomfortable and much <em>messier</em> era of history.</p>
<h3>Epilogue</h3>
<p>I don&#8217;t know about you, but a future without URLs and without the infinite organicity of the web frightens me. It&#8217;s not that I know <em>what</em> we&#8217;ll lose by removing this artifact of one of the most generative periods in history — and that&#8217;s exactly the point! The URL and the ability for anyone to mint a new one and then propagate it is what makes the web so resilient, so empowering, and so interesting! That I don&#8217;t need to ask anyone permission to create a new website or webpage is a kind of ideological freedom that few generations in history have known!</p>
<p>Now, granted, there is still much work to be done to <a href="http://www.webfoundation.org/">spread the power and privilege of the web</a>, but what I <em>don&#8217;t</em> want to see happen in the meantime is the next generation of kids grow up with an &#8220;easier&#8221; laptop, Web Top, Net Book, Nook, or <a href="http://blogs.techrepublic.com.com/hiner/?p=3348">whatever the hell they&#8217;re going to call it</a> — that lacks an address bar. I don&#8217;t want the next generation to grow up with TV-stupid controls and a set of predefined widgets that determine the totality and richness of their experience on a mere <em>subset</em> of the web! <a href="http://www.arcticstartup.com/2009/09/11/the-web-at-a-new-crossroads/">That future</a> cannot be permitted!</p>
<p>Maybe I&#8217;m wrong or just paranoid, and maybe the web <em>has</em> won, forever. But I&#8217;m not willing to rest on my laurels. No way.</p>
<p>We all know that the internet has won as the <em>transport medium</em> for all data — but the universal interface for interacting with the web? — well, that battle is just now getting underway.</p>
<p>As a user experience designer, it&#8217;s on <em>my discipline and peers</em> to provide the right kind of ideas and leadership. If we get the design right, we can <em>empower while clarifying</em>; we can <em>reduce complexity while enhancing functionality</em>; we can <em>expand freedom while not overwhelming with choice</em>. Surely these are the things that good, thoughtful user experience design can achieve!</p>
<p>Well, friends, I&#8217;ve said my piece. Whether this threat is real or imagined, it&#8217;s one that I believe bears inspection.</p>
<p>Like Neo, if I were forced to choose between all the messiness of free will over the &#8220;comfortability&#8221; of a contrived existence, I&#8217;d choose the red pill, time and time again. And I hope you would too.</p>
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		<title>Video of my talk: &#8220;Identity is the Platform&#8221;</title>
		<link>http://factoryjoe.com/blog/2009/10/01/video-of-my-talk-identity-is-the-platform/</link>
		<comments>http://factoryjoe.com/blog/2009/10/01/video-of-my-talk-identity-is-the-platform/#comments</comments>
		<pubDate>Fri, 02 Oct 2009 07:12:59 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen Agency]]></category>
		<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[OpenID]]></category>
		<category><![CDATA[mindtrek]]></category>
		<category><![CDATA[speaking]]></category>
		<category><![CDATA[trim:key=fj_mindtrek_v]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1730</guid>
		<description><![CDATA[I&#8217;ve posted the video that Brynn shot of my talk. Slides are available here. Of course, it&#8217;s purely coincidental that I used Pownce to illustrate my story of the &#8220;death of a web app&#8221;, since it was relaunched yesterday at TypePad Motion — without any of the relationships that were lost when the service shut [...]]]></description>
			<content:encoded><![CDATA[<p><object width="480" height="264"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=6862420&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=ffffff&amp;fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=6862420&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=ffffff&amp;fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="480" height="264"></embed></object></p>
<p>I&#8217;ve posted the <a href="http://vimeo.com/6862420">video</a> that <a href="http://brynnevans.com">Brynn</a> shot of my talk. Slides are available <a href="http://factoryjoe.com/blog/2009/10/01/identity-is-the-platform/">here</a>.</p>
<p>Of course, it&#8217;s purely coincidental that I used <a href="http://pownce.com">Pownce</a> to illustrate my story of the &#8220;death of a web app&#8221;, since it was <a href="http://www.techcrunch.com/2009/10/01/six-apart-opens-up-typepad-apis-relaunches-pownce-as-typepad-motion/">relaunched</a> <a href="http://www.sixapart.com/blog/2009/10/typepad-platform-and-typepad-motion.html">yesterday</a> at <a href="http://motion.typepad.com/">TypePad Motion</a> — without any of the relationships that were lost when the service shut down. </p>
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		<title>Open identity for the government</title>
		<link>http://factoryjoe.com/blog/2009/09/09/open-identity-for-the-government/</link>
		<comments>http://factoryjoe.com/blog/2009/09/09/open-identity-for-the-government/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 14:09:24 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[OpenID]]></category>
		<category><![CDATA[government]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1655</guid>
		<description><![CDATA[Cross-posted to the OpenID blog. Today in collaboration with Vivek Kundra, the nation’s first CIO, we are announcing a pilot program intended to enable individual citizens to login to government websites with their existing accounts — without revealing their password or personally identifying information — using OpenID and InfoCard technologies. This is an important step [...]]]></description>
			<content:encoded><![CDATA[<p><em><a href="http://openid.net/2009/09/09/open-identity-for-the-government/">Cross-posted</a> to the OpenID blog.</em></p>
<p><a href="http://openid.net"><img src="http://img.skitch.com/20081028-rexifruedc5r7339mj7i7gyr6r.png" alt="OpenID logo" class="figure figure-b" /></a>Today in collaboration with Vivek Kundra, the <a href="http://www.washingtonpost.com/wp-dyn/content/article/2009/03/05/AR2009030501060.html">nation’s first CIO</a>, we are <a href="http://openid.net/2009/09/09/yahoo-paypal-google-equifax-aol-verisign-acxiom-citi-privo-wave-systems-pilot-open-identity-for-open-government/">announcing a pilot program</a> intended to enable individual citizens to login to government websites with their existing accounts — without revealing their password or personally identifying information — using OpenID and <a href="http://informationcard.net/blog/open-identity-initiative-2009-09-09">InfoCard technologies</a>.</p>
<p>This is an important step in the Obama administration’s commitment to open, transparent, and participatory government.</p>
<p>First, it acknowledges and embraces existing, open technologies, rather than inventing their own (or worse, hiring independent contractors to do the same).</p>
<p>Second, this comes at a critical time in the history of OpenID, of which there are now well over 500 million OpenID-capable accounts in the wild, (even if few people realize that they already have one!). Given the wide deployment of this technology, it only makes sense that the government should leverage this wide potential userbase to facilitate interaction with its citizens.</p>
<p>Third, it is critical for the government and government agencies to develop solutions and adopt technologies that make it easier for modern citizens to engage with them, to exist competently alongside other social networking websites.</p>
<p>In other words, by embracing OpenID (and InfoCard), the government is helping to further establish the value of owning one’s own identity, and of having convenient, consistent, and privacy-protecting mechanisms in place to enhance and enable participation.</p>
<p>To make this more real, consider booking a campground on a state park’s website: do you really want to create yet another account (that you’ll probably never use again) just to reserve a campsite? Probably not.</p>
<p>To make this more personal: imagine searching the National Institute of Health’s website for information for a loved one who was recently diagnosed with cancer. You’d want the technology to get out of the way and serve your goals — who’d want to register for a new account when you just want to save your search progress (say, from a library kiosk) and resume it later (i.e. from home)?</p>
<p>It’s cases like this that begin to tease at the value of using existing accounts for low-security government interactions (at least to start). Like email, I expect to see this start with a slow, gradual adoption, and overtime, gain momentum and relevance. </p>
<p><em>To find out more about this pilot program, read the <a href="http://openid.net/2009/09/09/yahoo-paypal-google-equifax-aol-verisign-acxiom-citi-privo-wave-systems-pilot-open-identity-for-open-government/">full press release</a> and visit our <a href="http://openid.net/government/">OpenID for Government</a> page. Also check out <a href="http://www.readwriteweb.com/archives/openid_going_mainstream_us_gov_announces_pilot_pro.php">ReadWriteWeb</a> and <a href="http://www.techcrunch.com/2009/09/09/us-government-to-embrace-openid-courtesy-of-google-yahoo-paypal-et-al/">TechCrunch&#8217;s</a> coverage.</em></p>
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		<title>Thoughts on Opera Unite</title>
		<link>http://factoryjoe.com/blog/2009/06/16/thoughts-on-opera-unite/</link>
		<comments>http://factoryjoe.com/blog/2009/06/16/thoughts-on-opera-unite/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 23:52:18 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Activity Streams]]></category>
		<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[DiSo]]></category>
		<category><![CDATA[Life online]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[bullshit]]></category>
		<category><![CDATA[opera]]></category>
		<category><![CDATA[opera unite]]></category>
		<category><![CDATA[trim:key=fj_unite]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1498</guid>
		<description><![CDATA[I met today&#8217;s news about Opera&#8217;s new initiative — called Unite — with a mix of shock and awe. On the one hand, I was sickened by the lack of analysis from the echolalic blogger news corps. It appeared that Opera PR had successfully reached out to all of them, shoved a news release down [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://unite.opera.com"><img src="http://img.skitch.com/20090616-m9xest1s88t7pfccu5wimwth47.png" alt="Opera Unite" class="figure figure-b" /></a>I met today&#8217;s news about Opera&#8217;s <a href="http://www.opera.com/press/releases/2009/06/16/">new initiative</a> — called <a href="http://unite.opera.com">Unite</a> — with a mix of <em>shock and awe</em>. </p>
<p>On the one hand, I was sickened by the lack of analysis from the <a href="http://www.techmeme.com/090616/p8#a090616p8">echolalic blogger news corps</a>. It appeared that Opera PR had successfully reached out to all of them, shoved a news release down their throats and waited to give them the go-ahead to regurgitate it on their blogs, using the same screenshots, same content, and differing only in the pithiness of their post titles. </p>
<p>Of course, I could have gotten the same depth of analysis from half a dozen tweets. </p>
<p>Maybe they long ago wrote off Opera and aren&#8217;t interested in providing any kind of depth of insight but whatever, who knows — the nouveau press corps blew it. Social media proves its vapidity once again. </p>
<p>But, I digress. I&#8217;ll tell you what I think, since there&#8217;s a lot in the details of Opera&#8217;s announcement that bear inspection, even if I&#8217;m the only one to do it.</p>
<p>I&#8217;m going to talk about six topics: </p>
<ul>
<li><a href="#what-is-unite">What is Unite?</a></li>
<li><a href="#the-marketing-pitch">The Marketing Pitch</a></li>
<li><a href="#why-isnt-opera-open-source">Why isn&#8217;t Opera open source?</a></li>
<li><a href="#is-unite-really-decentralized">Is Unite really decentralized?</a></li>
<li><a href="#owning-your-namespace">Owning Your Namespace</a></li>
<li><a href="#unite-and-activity-streams">Unite &amp; Activity Streams</a></li>
</ul>
<p>Let&#8217;s get to it.<br />
<span id="more-1498"></span></p>
<h3 id="what-is-unite">What is Unite?</h3>
<p>Like <a href="http://flock.com">Flock</a> before it (Disclaimer: okay, I&#8217;m just stroking my own ego here. Note to self: <em>get over yourself</em>), Opera is attempting to take advantage of the rise of social networking (the verb) and bake it into the browser, as a personal extension to one&#8217;s computing experience.</p>
<p>They accomplish this by embedding what amounts to a web server in the browser, and making it possible to share files, music and photos and to post notes or chat directly with your friends (or anyone who knows the URL to your account and in some cases, has the right password).</p>
<p>You can <a href="http://labs.opera.com/news/2009/06/16/">download an Opera Unite alpha build </a> to try it yourself.</p>
<h3 id="the-marketing-pitch">The Marketing Pitch</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/3623145207/" title="Opera Software by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2462/3623145207_7d8010f93d.jpg" width="500" height="268" alt="Opera Software" /></a></p>
<p>The marketing hype for Unite started recently, with a bright red page (above) hosted at <a href="http://www.opera.com/freedom/">opera.com/freedom</a>. Of course this inspired a bit of buzz, and <a href="http://asserttrue.blogspot.com">Kas Thomas</a> from CMS Watch even <a href="http://asserttrue.blogspot.com/2009/06/heres-what-opera-is-about-to-unveil.html">guessed correctly</a> what it was all about:</p>
<blockquote cite="http://asserttrue.blogspot.com/2009/06/heres-what-opera-is-about-to-unveil.html"><p>Folks, let me tell you what&#8217;s going to happen. I have a pretty strong hunch (but no inside info, I assure you) on this one. This is something I&#8217;ve thought about for years &#8212; it has needed to happen for years &#8212; and I&#8217;ll be thrilled if Opera pulls it off, although whether people will flock to adopt it is another question.</p>
<p>The answer is that Opera is going to embed a web server in itself.</p>
<p>When you fire up Opera, you&#8217;ll be operating a secure server and you will be able to serve all kinds of content (whatever you want, basically: bookmarks, contacts, cached content, arbitrary files from a roped-off area of your local storage, web pages of your own) to other Opera users, at the very least, and maybe all browser users, at the very most.</p></blockquote>
<p>The mystery seems to have paid off, as Unite is <a href="http://www.techmeme.com/090616/p8#a090616p8">topping Techmeme today</a>.</p>
<p>They released a <a href="http://www.youtube.com/watch?v=D5hr-6cw4M8">stylized video explaining Unite</a>, remniscent of the <a href="http://www.vimeo.com/610179">Data Portability promotional video</a> from several months ago:</p>
<div style="text-align: center;"><object width="500" height="400" class="figure figure-a"><param name="movie" value="http://www.youtube.com/v/D5hr-6cw4M8&amp;color1=0x3a3a3a&amp;color2=0x999999&amp;hl=en&amp;feature=player_embedded&amp;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowScriptAccess" value="always"></param><embed src="http://www.youtube.com/v/D5hr-6cw4M8&amp;color1=0x3a3a3a&amp;color2=0x999999&amp;hl=en&amp;feature=player_embedded&amp;fs=1" type="application/x-shockwave-flash" allowfullscreen="true" allowScriptAccess="always" width="500" height="400"></embed></object></div>
<p>What I find so fascinating about this marketing message is that it presumes that owning one&#8217;s own data and &#8220;connecting directly&#8221; with friends is somehow relevant to people — as though it&#8217;s a big problem that people have been complaining about for years, and that Opera has finally answered the call.</p>
<p>But I think they&#8217;re missing the big picture here — or intentionally obscuring it — which is that, while the idea of owning your own data may be attractive to neo-libertarians and open source geeks — <strong><em>most people really don&#8217;t care</em></strong> and are happy to outsource storage of their data to someone else who can be responsible for backing up their data and fending off hackers. <a href="http://www.facebook.com/press/info.php?statistics">200 million Facebook users</a> can&#8217;t be wrong, right?</p>
<p>People have embraced social networks because they make it easy to share and collaborate <em>using the browser that they already have</em> — and answering the question: &#8220;what do I do with all these stupid digital photos sitting idly on my harddrive?&#8221; </p>
<p>Let&#8217;s face it, bookmarks were pretty lame before we could peak over our friends&#8217; shoulders at what <em>they</em> were reading.</p>
<p>So while Opera is right to seize on to the social networking meme, they&#8217;re doing so largely to increase the <a href="http://siteanalytics.compete.com/mozilla.com+opera.com/">waning relevance of their browser</a> — <em>not to support freedom</em> as they claim — especially at a time when <a href="http://google.com/chrome">Google&#8217;s Chrome</a> and <a href="http://apple.com/safari">Apple&#8217;s Safari</a> have entered the ring as the new twin contenders for the browser crown (even <a href="http://tr.im/browser_omg">though no one knows what a &#8220;browser&#8221; is</a>). </p>
<p>Furthermore, their whole pitch about owning your own data and disintermediating the large social networks will likely resonate much more with a European audience (i.e. one that <a href="http://af.reuters.com/article/oddlyEnoughNews/idAFTRE55623320090607">would give 7.1% of their vote to the Pirate Party</a>) than a mainstream, social network-obsessed American one. </p>
<p>If you consider how <cite><a href="http://my.opera.com/lawmune">Lawrence Eng</a></cite> (Opera&#8217;s product analyst) <a href="http://labs.opera.com/news/2009/06/16/">puts Unite into context</a> talking about &#8220;the Internet’s unfulfilled promise&#8221;, you&#8217;ll see what I mean:</p>
<blockquote><p> Our computers are only dumb terminals connected to other computers (meaning servers) owned by other people — such as large corporations — who we depend upon to host our words, thoughts, and images. We depend on them to do it well and with our best interests at heart. We place our trust in these third parties, and we hope for the best, but as long as our own computers are not first class citizens on the Web, we are merely tenants, and hosting companies are the landlords of the Internet.</p>
<p>Social networking is important, but who owns it — the online real estate and all the content we share on it? How much control over our words, photos, and identities are we giving up by using someone else’s site for our personal information? How dependent have we become? I imagine that many of us would lose most of our personal contacts if our favorite Web mail services shut down without warning. Also, many of us maintain extensive friend networks on sites like MySpace and Facebook, and are, therefore, subject to their corporate decisions via “Terms of Service” and click-through agreements. Furthermore, what does it mean anyway to be connected to hundreds of our “closest” friends? What about our real social networks, the people we want to interact with on a regular basis (like once a week, or even every day)? Why are online solutions to help us with our real-world social needs so few and far between?</p>
<p>We are connected to a Web that has democratized much and is an amazing source of information. However, “the wisdom of the crowd,” along with the notion that our data ought to live on other people’s computers that we don’t control, has contributed to making the Internet more impersonal, anonymous, fragmented, and more about “the aggregate” than the individual. In fact, quite the opposite of the original promise. For too long, we’ve been going online to connect to each other, but sacrificing intimacy as a result.</p>
<p>With Opera Unite, I think we can start moving in a different direction. </p></blockquote>
<p>Now, it might sound ironic coming from me that I think Opera was wrong to paint their pitch with the paint of libertarian ethos, but if they&#8217;re going to succeed, they have to go beyond &#8220;owning your own data&#8221; to talking about why owning your own data is <strong><em>better</em></strong> or <em><strong>easier</strong></em>. Philosophical rhetoric will only get you so far, as I&#8217;ve learned.</p>
<p>Speaking of&#8230;</p>
<h3 id="why-isnt-opera-open-source">Why isn&#8217;t Opera open source?</h3>
<p>So, with all that raging neo-libertarian angst, why isn&#8217;t Opera open source?</p>
<p>Quite frankly, I have no fucking clue. And with <a href="http://webkit.org">Webkit</a> giving everyone — including Mozilla — a run for dominance over the personal viewport to the web, I simply don&#8217;t see why anyone would build on the Opera platform (albeit, their platform is largely the web — though their rendering engine remains proprietary). </p>
<p>Could it be failure of imagination? Is it that Opera hasn&#8217;t figured out that the future of the web is in hosted and delegated services? Or, is it that they did figure that out, but desperately want to defeat that future in order to write an alternative future with their browser at its center?</p>
<p>In 2006,  <a href="http://computerworld.co.nz/news.nsf/tech/982280C3DA7766DFCC257213007BC166" title="Why Opera isn’t planning to go open source ">Opera didn&#8217;t see a business model for open source browsers</a>. Little has changed since then, except that they now have <strong><em>three</em></strong> formidable <em>open source</em> challengers to contend with that have shipped &#8220;cloud services&#8221;: <a href="https://labs.mozilla.com/projects/weave/" rel="tag">Mozilla Weave</a>, Google&#8217;s <a href="http://www.google.com/apps/intl/en/business/index.html">Apps</a> and Apple&#8217;s <a href="http://www.apple.com/mobileme/" rel="tag">MobileMe</a>.</p>
<p>So, although you can build <a href="http://www.pcworld.com/article/166730/opera_unite_sticks_web_server_in_browser.html" title="Opera Unite Sticks Web Server in Browser">widgets for Opera Unite</a>, you&#8217;re still relying on a third party to stay in the room with you&#8230; namely, Opera. And Opera isn&#8217;t exactly an organization that has behaved favorably towards the open source community in the past. Though that seems unlikely to change, it still begs the question why they believe there is more value is staying proprietary than opening up their browser to outside contributors. </p>
<p>Still, regardless of the decision that they make for their business about open source, there&#8217;s a bigger elephant in the room that needs to be addressed:</p>
<h3 id="is-unite-really-decentralized">Is Opera Unite really decentralized?</h3>
<p><a href="http://www.flickr.com/photos/factoryjoe/3633400640/" title="Opera United by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3538/3633400640_514c04aa72.jpg" width="500" height="281" class="figure figure-a" alt="Opera United" /></a></p>
<p>Opera&#8217;s CEO Jon von Tetzchner <a href="http://www.opera.com/press/releases/2009/06/16/">claims</a> that &#8220;Opera Unite now decentralizes and democratizes the cloud&#8221;, illustrated like this: </p>
<p><a href="http://unite.opera.com/support/userguide/#diff_data_share"><img src="http://img.skitch.com/20090616-dkrfx18g7cwp7tf4sshqrnwcej.png" alt="Data sharing with Opera Unite" /></a></p>
<p><em>I call bullshit. </em></p>
<p>Opera Unite does indeed rely on a <a href="http://ajaxian.com/archives/opera-unite-p2p-in-the-browser-with-a-services-model">P2P-<em>like</em> network</a> to function, but the big problem is that you must push <a href="http://dev.opera.com/articles/view/opera-unite-developer-primer/#conceptsproxy">all your traffic through Opera&#8217;s proxy service</a>:</p>
<p><a href="http://img.skitch.com/20090616-gfhgprsau39kur4ru4weade2ck.png"><img src="http://img.skitch.com/20090616-gfhgprsau39kur4ru4weade2ck.png" alt="The set up when using the Opera Unite server in your browser" /></a></p>
<p>Not exactly &#8220;decentralized&#8221; (more on this in the next section).</p>
<p>Furthermore, if you read through the <a href="http://wiki.factoryjoe.com/Opera-Desktop-EULA">Opera Desktop End User License Agreement</a> (which you <em>had</em> to if you installed the browser — shame on you if you didn&#8217;t!), you would have read section 7: USE OF SERVICES (<span style="background-color:#ff6;">emphasis mine</span>):</p>
<blockquote><p>Opera Unite and Transmission and Receipt of Content: Certain features of the Software and Services, including Opera Unite, may allow you to post or send content and/or links to content stored on your computer, that can be viewed by others (&#8220;User Generated Content&#8221;). Opera Software ASA exercises no control over User Generated Content passing through its network or equipment or available on or through the Services. You agree that Opera Software ASA is not liable for any loss of data.  YOU MAY ONLY POST OR SEND USER GENERATED CONTENT THROUGH THE SERVICES THAT YOU CREATED OR THAT YOU HAVE PERMISSION TO POST OR SEND.. <span style="background-color:#ff6;">You agree not to use Opera Unite to upload, transfer or otherwise make available files, images, code, materials, or other information or content that is obscene, vulgar, hateful, threatening, or that violates any laws or third-party rights, hereunder but not limited to third-party intellectual property rights. We do not claim ownership of any User Generated Content.  However, by submitting User Generated Content to us, you grant us and our affiliates the right and limited license to use, copy, display, perform, distribute and adapt this User Generated Content for the purpose of carrying out the Services</span>.</p>
<p>You agree that we are not liable for User Generated Content that is provided by others. We have no duty to pre-screen User Generated Content, but <span style="background-color:#ff6;">we have the right to refuse to post, edit, or deliver submitted User Generated Content. We reserve the right to remove User Generated Content for any reason, but we are not responsible for any failure or delay in removing such material. We reserve the right to block any user&#8217;s access to any content, web site or web page in our sole discretion. Opera Software ASA reserves the right to terminate your account if you use your account privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so</span>.</p>
<p>Disputes may arise between you and others or between you and Opera Software ASA related to content or commerce, including User Generated Content. Such disputes could involve, among other things, the use or misuse of domain names; the infringement of copyrights, trademarks or other rights in intellectual property; defamation; fraud; the use or misuse of information; and problems with online auction or commerce transactions. You agree that all claims, disputes or wrongdoing that result from, or are related in any way to, the content of information that you post, transmit, re-transmit or receive through the Services, Opera Software&#8217;s network or Software are your sole and exclusive responsibility. <span style="background-color:#ff6;">Opera Software ASA may at it&#8217;s discretion, block certain web sites or domains and re-route you to other pages. By accepting these Terms of Use, You hereby consent to this.</span></p></blockquote>
<p>Besides this <em>hands-on</em> approach to their centralized proxy service, Opera also <a href="http://dev.opera.com/articles/view/opera-unite-developer-primer/#readmore">reserves the right to filter the apps that you can install</a>, <a href="http://www.marco.org/122990476" title="Trust, hostility, and the human side of Apple">a la Apple</a> and <a href="http://www.tuaw.com/2009/06/12/app-store-lessons-the-game-changer-rejection/" title="App Store Lessons: the game changer rejection">their approach</a> to the AppStore (because everyone wants an AppStore, right?):</p>
<blockquote cite="http://dev.opera.com/articles/view/opera-unite-developer-primer/#readmore">
<h4 id="approval_reqs">What are the guidelines for approval of an Opera Unite Service?</h4>
<p>These are some of the guidelines that apply to services:</p>
<ul>
<li>The service must have a sensible name and description</li>
<li>The service must not have obvious bugs, so ensure that you test it before uploading</li>
<li>The service must not contain malicious or destructive code</li>
<li>The service must not contain or use copyrighted information for which you do not hold the rights</li>
<li>The service must not contain or point to adult or hateful content</li>
<li>The service should comply with the Opera Unite Service UI guidelines. Any reason for diverging significantly from the guidelines should be documented in the submission</li>
<li>The service should serve standards-compliant HTML pages that are viewable in all modern browsers on a variety of devices.</li>
</ul>
</blockquote>
<p>I fail to see how this changes our reliance on &#8220;large corporations — who we depend upon to host our words, thoughts, and images&#8221; of whom Lawrence Eng <a href="http://labs.opera.com/news/2009/06/16/">spoke so disparagingly</a>.</p>
<h3 id"owning-your-namespace">Owning Your Namespace</h3>
<p>So, if it isn&#8217;t enough that you have to tunnel your connection through Opera&#8217;s proxies and place your service&#8217;s existence at the mercy of Opera&#8217;s filters, they also want to <a href="http://factoryjoe.com/blog/2009/04/15/google-profiles-namespace-lock-in-social-search/">own your identity</a>, something that everyone <em>also</em> <a href="http://factoryjoe.com/blog/2009/06/09/facebook-usernames-and-the-battle-over-your-digital-identity/">wants to do lately</a>.</p>
<p>In order to use Opera Unite, you have to have a my.opera.com account — perhaps not a big deal until you realize that you&#8217;ll be assigned a URL like <code>http://notebook.<strong>username</strong>.operaunite.com/</code> to access your &#8220;self-hosted&#8221; outpost on the web.</p>
<p><a href="http://dev.opera.com/author/974138">Chris Mills</a>, Opera&#8217;s Developer Relations Manager, <a href="http://dev.opera.com/articles/view/an-introduction-to-opera-unite/">explains</a>:</p>
<blockquote cite="http://dev.opera.com/articles/view/an-introduction-to-opera-unite/"><p>
To use Opera Unite Services, you need to log into Opera. This is the same login that you use to log in to <a href="http://my.opera.com">My Opera</a>, <a href="http://dev.opera.com">Dev Opera</a>, or <a href="http://www.opera.com/link/">Opera Link</a>.</p>
<p>&#8230;</p>
<p><b>Choosing an Opera Unite name for your computer</b></p>
<p>This name is basically your computer’s identity on the Opera Unite system — this is the URL that your contacts can go to if they want to make use of your Opera Unite Services, and share them with you.</p></blockquote>
<p>So, while it&#8217;s true that your friends can access your Opera Unite homepage without an Opera account, if they want to host their own Unite server, they&#8217;re going to have to both download Opera <em>and</em> obtain an Opera account (and no, they don&#8217;t support OpenID).</p>
<p>While there are technical reasons why this makes some sense (mostly to make it easier to get things up and running), it contradicts the whole promise of obviating central control. Indeed, <a href="http://allpeers.com/">AllPeers</a> (now defunct) and others offered similar solutions previously. Why did Opera not launch with the ability for me to choose my own URL, or at least mask my homepage URL with something that didn&#8217;t tie me to Opera&#8230;? Oh yeah, that&#8217;s right — it&#8217;s all about <em>owning the namespace</em>.</p>
<p>At least Google was smart enough when they launched <a href="http://wave.google.com/">Wave</a> to build in true decentralization from the start, and to choose a <a href="http://www.waveprotocol.org/patent-license">patent license</a> for the <a href="http://waveprotocol.org/">Wave protocol</a> that demonstrated that <a href="http://www.waveprotocol.org/wave-community-principles">their desire was not to <em>own</em> the network, but to compete <em>on</em> it</a>.</p>
<h3 id="unite-and-activity-streams">Unite &amp; Activity Streams</h3>
<p>Now, I know I sound like a curmudgeon, but I&#8217;m mostly just disappointed that few other people took Opera to task over the reality distortion field that Opera&#8217;s PR machine generated around this technology launch. But, as someone in the office said to me today, maybe no one cares enough about Opera to bother. Yeah, exactly, like I said before.</p>
<p>Still, there is a silver lining to this cloud computing fiasco which NO ONE else covered: Opera Unite supports <a href="http://activitystrea.ms">activity streams</a>!</p>
<p>It turns out that tucked within the Opera application is a directory called &#8220;unite&#8221; (on the Mac you can find it at <em>Opera.app:Contents:Resources:unite</em>) which contains a bunch of files with the <code>.us</code> extension (presumably for &#8220;<u>U</u>nite <u>S</u>ervice&#8221;). Like Mozilla <code>.xpi</code> files, these <code>.us</code> files are just zip files and can easily be decompressed by changing the extension.</p>
<p>In just about every bundle, there are several pertinent JavaScript files either in a folder called &#8220;asdstream&#8221; or with &#8220;activityStream&#8221; in the filename. The one that&#8217;s most interesting to me is the &#8220;activitystreamparser.js&#8221; file in the fridge.as bundle, which starts like this:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/3633185615/" title="activitystreamparser.js — unite by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3414/3633185615_51a32166bd_o.png" width="500" height="685" alt="activitystreamparser.js — unite" class="figure figure-a" /></a></p>
<p>Now, I&#8217;m not sure how this is being used, but I imagine it&#8217;s being used to output updates on the personal homepage of the site&#8230; which is <strong><em>awesome</em></strong>.</p>
<p>I wish that Opera had reached out to the <a href="http://groups.google.com/group/activity-streams/">Activity Streams mailing list</a> about this work, but I can also understand that they probably didn&#8217;t want to jump the hype stungun. Anyway, it&#8217;s a huge opportunity (in my eyes!) for them to join the discussion about the open <em>social</em> web (since they have been essential proponents of web standards on the open web to date) and I invite them to share their goals and ideas for this work.</p>
<h3>Conclusion</h3>
<p>Okay, so I shit all over Opera Unite, but you can&#8217;t come out and promise all kinds of world-changing, freedom-enhancing goodness and then not deliver! — worse, to do so when their newest competitor (Google!) is schooling everyone with the perfect example of how to do it right (<em>see:</em> Wave). </p>
<p>While I have problems with Opera&#8217;s marketing approach, I do think that it&#8217;s useful to have Unite in the marketplace so that I can point to it as an example of what I want to see happen with the <a href="http://diso-project.org">Diso Project</a> — though I&#8217;m not willing to rest my success on the fate of any particular browser.</p>
<p>Through a combination of technologies like OpenID, OAuth, XRD, Portable Contacts, Activity Streams and microformats, we&#8217;ve been moving in this direction for some time, without having to alter the browser. Of course that&#8217;s meant that the browser has been conspicuously missing from the conversation, but that too is changing (see <a href="https://labs.mozilla.com/2009/05/identity-in-the-browser/">Mozilla&#8217;s experiment baking OpenID into the browser with Weave</a>), and with Unite, we have yet <a href="http://my.opera.com/community/blog/unite-dreams">another vision</a> to contemplate — though I would have loved to have seen Opera embrace more than just Activity Streams out of all the technologies from the Open Stack.</p>
<p>I&#8217;ll give Opera some credit — both for using Activity Streams instead of inventing their own protocol — and also for launching a fairly polished demonstration of Unite concept as an alpha. If they really want to offer transformative technologies, though, I think it&#8217;s critical that they align their business policies with their marketing rhetoric and technological objectives, down to the code level. Anything less will result in confusion and worse, more posts like this one!</p>
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		<title>TheSocialWeb.tv #25: &#8220;An &#8216;Open&#8217; Letter to the Obama Administration&#8221;</title>
		<link>http://factoryjoe.com/blog/2009/01/26/thesocialwebtv-25-an-open-letter-to-the-obama-administration/</link>
		<comments>http://factoryjoe.com/blog/2009/01/26/thesocialwebtv-25-an-open-letter-to-the-obama-administration/#comments</comments>
		<pubDate>Mon, 26 Jan 2009 20:08:18 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Life online]]></category>
		<category><![CDATA[Society & economy]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[obama administration]]></category>
		<category><![CDATA[open stack]]></category>
		<category><![CDATA[openid]]></category>
		<category><![CDATA[thesocialweb.tv]]></category>
		<category><![CDATA[trim:key=swtv_25]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1160</guid>
		<description><![CDATA[Last Friday, Joseph, John and I recorded episode #25 of TheSocialWeb.tv. Besides shout outs to 97bottles.com and Janrain for their stats on third-party account login usage, we discussed how the Obama administration might better make use of or leverage elements of the Open Stack — specifically OpenID.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="437" height="288" id="viddler"><param name="movie" value="http://www.viddler.com/player/95214990/" /><param name="allowScriptAccess" value="always" /><param name="allowFullScreen" value="true" /><param name="wmode" value="transparent"/><embed src="http://www.viddler.com/player/95214990/" width="437" height="288" type="application/x-shockwave-flash" allowScriptAccess="always" allowFullScreen="true" wmode="transparent" name="viddler" ></embed></object></p>
<p>Last Friday, <a href="http://josephsmarr.com" rel="contact met friend colleague">Joseph</a>, <a href="http://therealmccrea.com" rel="contact met friend colleague">John</a> and I recorded <a href="http://www.thesocialweb.tv/blog/2009/01/episode-25-an-open-letter-to-the-obama-administration.html">episode #25</a> of <a href="http://www.thesocialweb.tv/">TheSocialWeb.tv</a>.</p>
<p>Besides shout outs to <a href="http://97bottles.com">97bottles.com</a> and Janrain for <a href="http://blog.janrain.com/2009/01/why-websites-should-accept-multiple.html">their stats on third-party account login usage</a>, we discussed how the Obama administration might better make use of or leverage elements of the Open Stack — specifically OpenID.</p>
]]></content:encoded>
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		<title>My argument against Proposition 8</title>
		<link>http://factoryjoe.com/blog/2008/10/18/my-argument-against-proposition-8/</link>
		<comments>http://factoryjoe.com/blog/2008/10/18/my-argument-against-proposition-8/#comments</comments>
		<pubDate>Sat, 18 Oct 2008 21:25:51 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Social justice]]></category>
		<category><![CDATA[Society & economy]]></category>
		<category><![CDATA[civil rights]]></category>
		<category><![CDATA[discrimination]]></category>
		<category><![CDATA[gay marriage]]></category>
		<category><![CDATA[no on prop 8]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1021</guid>
		<description><![CDATA[Politics is something that I normally don&#8217;t cover on my blog, but not for any particularly reason. I typically get more [publicly] worked up about technology and the economics and politics of technological development than I do about directly human-facing issues, but that&#8217;s not because I&#8217;ve ever lost sight of the fact that ultimately all [...]]]></description>
			<content:encoded><![CDATA[<p>Politics is something that I normally don&#8217;t cover on my blog, but not for any particularly reason. I typically get more [publicly] worked up about technology and the economics and politics of technological development than I do about directly human-facing issues, but that&#8217;s not because I&#8217;ve ever lost sight of the fact that ultimately all this technology is intended to serve people, or that there are more important, and more visceral, issues that could be tackled for greater, or longer lasting effect. It&#8217;s just that I haven&#8217;t really felt like I had an articulate contribution to make. </p>
<p>Perhaps until now.</p>
<p>If you&#8217;re not interested in political discourse, that&#8217;s of course your prerogative and you certainly can skip this post. Personally, however, I&#8217;ve become increasingly interested in what&#8217;s going on in this country (<em>my</em> country), and increasingly enamored of political dialogue (however bereft of content as it sometimes is) as well as our representative democracy — an imperfect system to be sure, but one that at least, by and large, affords its constituents a voice in matters local, state and federal. And personal.</p>
<p>Here in California, we have a cagey system of democracy where voters are provided the opportunity to consider multiple arguments for and against several propositions presented on a ballot to determine numerous policies at both the state and local level. I voted absentee yesterday (as I&#8217;ll be traveling to Oceania later this week) and along with the ballot for the presidential election, there were two accompanying ballots, one for the state and one for the city of San Francisco, where I am a resident.</p>
<p>On the state ballot is <a href="http://en.wikipedia.org/wiki/California_Proposition_8_(2008)">Proposition 8</a>, effectively an amendment to the  California state constitution that would ban gay marriage by defining it strictly as a union of a heterosexual couple: one man, one woman.</p>
<p>I voted against this proposition. And I&#8217;ll tell you why.</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2949290597/sizes/o/"><img src="http://img.skitch.com/20081017-dbe1i7akw4a2cn9wbkhwfjkh8e.png" alt="Voting no Proposition 8"/></a></p>
<h3>Back in the day&#8230;</h3>
<p>When I was a senior in high school (in conservative &#8220;Live Free or Die&#8221; New Hampshire), I supported an initiative to create a gay-straight student alliance, or GSA. At the time, I was on the staff of the newspaper and was more informed of the various controversies affecting my classmates, but I&#8217;ll admit, I was also pretty ignorant of other &#8220;lifestyles&#8221;. Still, if my parents taught me anything, tolerance and self-respect were a few of the more subtle lessons that must have stuck, which led me to <a href="http://www.glad.org/rights/newhampshire/c/students-rights-in-new-hampshire/">support the effort</a>. </p>
<p>As I had done for many of the school&#8217;s student clubs, I created a homepage with information on the GSA initiative and hosted it on my own website. I had also single-handed built my high school&#8217;s website (even though I couldn&#8217;t get any educator besides the dorky librarian to care) and inserted a banner ad into the site&#8217;s rotating pool of four or five ads promoting the other school club sites that I&#8217;d designed. </p>
<p>The ad for the GSA, which didn&#8217;t say much more than &#8220;Find out more&#8221; with a link off-site, was in rotation for several weeks when I was called down to the principal&#8217;s office to explain why I was announcing school policy without authorization. So it goes in the petri-dish of adolescent high school politics and unbalanced power relationships.</p>
<p>Rather than use this as an educational opportunity, the principal, who later became mayor of the city, decided instead to use this situation as a <em>reeducational</em> opportunity and externally suspended me for six days, meaning I wouldn&#8217;t be able to graduate. </p>
<p>I&#8217;ll cut to the chase in a moment, but in response, I took down the GSA ad &mdash; as well as the entire high school&#8217;s site (I was hosting that on my own server too &mdash; back in 1999 schools didn&#8217;t know what a &#8220;web server&#8221; was). I vowed that I wouldn&#8217;t turn over the site files until they&#8217;d written up rules governing what students were and weren&#8217;t allowed to post to the school&#8217;s site; meanwhile my mom threatened to sue the school.</p>
<p>My infraction was small beans (and eventually overturned) compared with the lawsuit that <a href="http://www.glad.org"><abbr title="Gay &amp; Lesbian Advocates &amp; Defenders">GLAD</abbr></a> and the ACLU filed against the school district barring discrimination against school clubs. By the time the lawsuit was decided in favor of the students, I had graduated and moved off to Pittsburgh, but the experience, and impression that it left on me, has resonated since.</p>
<h3>&#8230;history repeating</h3>
<p>None of these contested issues really consume you until you&#8217;re personally affected, as I was in high school, and today I feel equally affected by this proposition, but more capable of doing something about it.</p>
<p>The arguments for and against are fairly straight forward, but for me it comes down to two things:</p>
<ul>
<li>First, I don&#8217;t believe that laws should codify discrimination. Our history as a nation has been blighted by both gender and racial discrimination, and now we&#8217;re facing discrimination against the <em>makeup</em> of certain families  &mdash; specifically those of same-sex couples. Good law should strive to be non-ideological; discrimination is nearly always ideologically driven.</li>
<li>Second, if <em>marriage</em> as an institution stems from a religious foundation, but is represented in law, by the principle of the separation of church and state and presuming the importance of tolerance to culture, we should cleft out the religious underpinnings of marriage from law and return it to the domain of the church, especially if the church mandates that the definition of marriage is strictly between a man and a woman. The state should therefore only be in the business of recognizing in law civil unions, or the lawful coming together of <em>two people</em> in union. Marriage itself would be a separate religious institution, having no basis in civil law.</li>
</ul>
<p>In other words, <em>should</em> marriage persist in law, then it should not be discriminatory against same-sex couples. If <em>marriage</em> must only be for heterosexual couples, then it should be removed from the state constitution and replaced with civil unions, which would be available to any two willing citizens.</p>
<p>The examples that have informed my thinking on this come from real people &mdash; friends whom I&#8217;ve now known for some time, and who I could not imagine being legally separated from their partners because of religious zealotry and illogical reasoning.</p>
<p><a href="http://staticfade.blogspot.com"><img src="http://img.skitch.com/20081018-m3p4dr2qnx5gwyac9wbh7hqmpf.jpg" alt="Hillary and Anna" class="figure figure-b" /></a>The first is <a href="http://staticfade.blogspot.com" rel="met friend colleague">Hillary Hartley</a>, a good friend and fellow coworker at <a href="http://citizenspace.us">Citizen Space</a>, who has been with her partner for eight years, having known her for 15. They were recently (finally!) able to get married in California, but <a href="http://staticfade.blogspot.com/2008/10/asking-for-your-vote-and-little-bit-of.html">the vote on November 4 threatens to annul their marriage</a>. Think about that: the potential of this decision could dissolve the legal recognition of a perfectly happy, stable and loving relationship. I can&#8217;t even imagine what that must feel like, and because I am a heterosexual male, I never will. And that&#8217;s completely unjust.</p>
<p><a href="http://ext337.org"><img src="http://img.skitch.com/20081018-xd656p51hnje1sscdn9k32chk1.jpg" alt="marnie" class="figure figure-b" /></a><a href="http://ext337.org" rel="met friend colleague">Marnie Webb</a> is a also good friend of mine, who has been active in the non-profit technology space for years, and who I met through <a href="http://www.compumentor.org/">Compumentor</a>, <a href="http://www.netsquared.org/">NetSquared</a> and <a href="http://www.techsoup.org/">TechSoup</a> (she&#8217;s co-CEO of TechSoup). Marnie faces the same fate as Hillary, but in her case, it would mean that Marnie&#8217;s daughter, Lucy, would grow up with parents who were legally not allowed to recognize their union, nor have rights for hospital visitation among other <a href="http://www.nolo.com/article.cfm/ObjectID/E0366844-7992-4018-B581C6AE9BF8B045/catID/F896EE61-B80C-4FE1-B1687AC0F07903BA/118/304/ART/">benefits of marriage</a>.</p>
<h3>The low-pressure ask</h3>
<p>So here&#8217;s what I&#8217;m asking for. I&#8217;ll give you three options.</p>
<p>First, <strong>THINK about this</strong>. Talk to people about it. I&#8217;m certainly not going to make up your mind for you, but if you were (or are) in a heterosexual marriage and it was threatened to be annulled by changes in law, how would you feel about it? What would you do? The problem with discrimination is that someone&#8217;s always losing out; next time it could be you.</p>
<p>Second, <strong>VOTE</strong>. When you see Proposition 8 on the ballot, vote your conscience, not your ideology. Belief systems are powerful and complex, but they&#8217;re not always right. And times do change. It&#8217;s counter-intuitive to me that we&#8217;ve spent seven years and untold billions fighting for &#8220;Iraqi Freedom&#8221; when in our country we&#8217;re threatening to take civil liberties away from natural-born citizens. </p>
<p>Third, <strong>GIVE <em>something</em></strong>. Obviously the presidential campaigns have probably tapped you out, especially given the uncertainly in the market, but you can give more than just money: you can give your time, or you can give mindshare and voice to these issues by widening the conversation, retweeting this post, blogging about it, or taking a video to record your own sentiments.</p>
<p>If you do want to donate money, both <a href="http://tr.im/div" title="Give $5">Hillary</a> and <a href="http://eqfed.org/equalityforall/fundraising/webb-695295">Marnie</a> have set up respective donation pages. The <a href="http://www.ebar.com/news/article.php?sec=news&#038;article=3398" title="No on 8 only has 30,000 donors">challenge</a> we&#8217;re facing is that proponents of Prop 8 are better-funded and are able to put more ads on TV and make more phone calls. Money in this case can be directly turned into awareness, and into <a href="http://www.noonprop8.com/">action</a>. If you&#8217;ve <a href="http://tr.im/div">got $5</a>, it can make a difference, <a href="http://www.NoOnProp8.com/challenge">especially now</a>, as your contribution will be matched dollar for dollar. It&#8217;s up to you.  </p>
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		<title>After 1984</title>
		<link>http://factoryjoe.com/blog/2008/09/09/after-1984/</link>
		<comments>http://factoryjoe.com/blog/2008/09/09/after-1984/#comments</comments>
		<pubDate>Wed, 10 Sep 2008 01:20:01 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[Life online]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Society & economy]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[1984]]></category>
		<category><![CDATA[Data capital]]></category>
		<category><![CDATA[monitoring]]></category>
		<category><![CDATA[privacy]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1010</guid>
		<description><![CDATA[iTunes 8 has added a new feature called &#8220;Genius&#8221; that harnesses the collective behavior of iTunes Music Store shoppers to generate &#8220;perfect&#8221; playlists. Had an interesting email exchange with my mom earlier today about Monica Hesse&#8217;s story Bytes of Life. The crux of the story is that more and more people are self-monitoring and collecting [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/factoryjoe/2844619884/" title="iTunes Genius by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3242/2844619884_d95741e287_o.png" width="551" height="72" alt="iTunes Genius" class="figure figure-a" /></a></p>
<p class="caption"><a href="http://www.engadget.com/2008/09/09/apple-launches-itunes-8-nbc-comes-back-tv-shows-at-1-99/">iTunes 8</a> has added <a href="http://venturebeat.com/2008/09/03/itunes-8-with-genius-recommendations-a-new-visualizer-and-hd-tv-shows/">a new feature</a> called &#8220;Genius&#8221; that <a href="http://www.apple.com/itunes/whatsnew/">harnesses</a> the collective behavior of iTunes Music Store shoppers <a href="http://www.apple.com/itunes/whatsnew/genius.html">to generate &#8220;perfect&#8221; playlists</a>.</p>
<p>Had an interesting email exchange with my mom earlier today about Monica Hesse&#8217;s story <a href="http://tr.im/bytes"><em>Bytes of Life</em></a>. The crux of the story is that more and more people are self-monitoring and collecting data about themselves, in many cases, because, well, it&#8217;s gotten so much easier, so, <em>why not?</em></p>
<p>Well, yes, it is easier, but just because it is easier, doesn&#8217;t automatically mean that one should do it, so let&#8217;s look at this a little more deeply. </p>
<p>First, my <cite>mom</cite> asked about the amount of effort involved in tracking all this data: </p>
<blockquote><p>I still have a hard time even considering all that time and effort spent in detailing every moment of one&#8217;s life, and then the other side of it which is that it all has to be read and processed in order to &#8220;know oneself&#8221;. I think I like the Jon Cabot Zinn philosophy better &#8212; just BE in the moment, being mindful of each second doesn&#8217;t require one to log or blog it, I don&#8217;t think.  Just BE in it.</p></blockquote>
<p>Monica didn&#8217;t really touch on too many tools that we use to self-monitor. It&#8217;s true that, depending on the kind of data we&#8217;re collecting, the effort will vary. But so will the benefits.</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2843617144/" title="MyMileMarker by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3197/2843617144_876c07e757_m.jpg" width="97" height="240" alt="MyMileMarker" class="figure figure-b" /></a>If you take a look at MyMileMarker&#8217;s <a href="http://www.flickr.com/photos/factoryjoe/2843617144/sizes/o/">iPhone interface</a>, you&#8217;ll see how quick and painless it is to record this information. Why bother? Well, for one thing, over time you get to see not only how much fuel you&#8217;re consuming, but how much it&#8217;s going to cost you to keep running your car in the future:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2843622690/" title="View my Honda Civic - My Mile Marker by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3014/2843622690_6f8775ced0.jpg" width="348" height="500" alt="View my Honda Civic - My Mile Marker" class="figure figure-a" /></a></p>
<p>Without collecting this data, you might guess at your MPG, or take the manufacturer&#8217;s rating as given, but when you record what actually is happening, you can prove to yourself whether <a href="http://www.youtube.com/watch?v=akjXqfvLu28">filling up your tires</a> really does save you money (or the planet).</p>
<p>On the topic of the environment, recording my trips on Dopplr gives me an actual view of <a href="http://www.dopplr.com/traveller/factoryjoe/carbon">my carbon footprint</a> (pretty damning, indeed):</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2844694800/" title="DOPPLR Carbon by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3010/2844694800_3dfd276a15.jpg" width="500" height="299" alt="DOPPLR Carbon"  class="figure figure-a"  /></a></p>
<p>As my mom pointed out, perhaps having access to this data will encourage me to cut back excess travel — or to consolidate my trips. <a href="http://ross.typepad.com" rel="met friend">Ross Mayfield</a> suggests that he could <a href="http://ross.typepad.com/blog/2008/09/lifetracking-is.html">potentially quit smoking</a> if his habit were made more plainly visible to him.</p>
<p>What&#8217;s also interesting is how passive monitors, or semi-passive monitoring tools, can also inform, educate or predict — and on this point I&#8217;m thinking of <a href="http://www.last.fm/">Last.fm</a> where of course my music taste is <a href="http://www.last.fm/user/factoryjoe">aggregated</a>, or location-based sites like Brightkite, where my locative behavior is tracked (albeit, manually — though <a href="http://cp.gpsworld.com/gpscp/LBS+News/Spot-to-Integrate-Yahoo-Fire-Eagle-with-Spot-Messe/ArticleStandard/Article/detail/542380">Fire Eagle + Spot changes that</a>).</p>
<p>My mom&#8217;s other point about the ability to just BE in the moment is also important — because self-tracking should ideally be non-invasive. In other words, it shouldn&#8217;t be the tracking that changes your behavior, but your analysis and reflection after the fact. </p>
<p>One of the stronger points I might make about this is that data, especially when collected regularly and when the right indicators are recorded, you can reduce a great amount of distortion from your self-serving biases. Monica writes:</p>
<blockquote cite="http://tr.im/bytes"><p>&#8220;We all have the tendency to see our behaviors in a little bit of a halo,&#8221; says Jayne Gackenbach, who researches the psychology of the Internet at Grant MacEwan College in Alberta, Canada. It&#8217;s why dieters underestimate their food intake, why smokers say they go through fewer cigarettes than they do. &#8220;If people can get at some objective criteria, it would be wonderfully informative.&#8221; That&#8217;s the brilliance, she says, of new technology.</p></blockquote>
<p><img src="http://img.skitch.com/20080910-f2tdxxrqjsp2tb3r3xnf7mierm.jpg" alt="big-brother" style="width:132px;height:194;" class="figure figure-b"/>So that&#8217;s great and all, but all of this, at least for my mom, raises the spectre of George Orwell&#8217;s ubiquitous and all-knowing &#8220;<a href="http://en.wikipedia.org/wiki/Big_Brother_(1984)">Big Brother</a>&#8221; from <a href="http://en.wikipedia.org/wiki/Nineteen_Eighty-Four">Nineteen Eighty-Four</a> and <a href="http://en.wikipedia.org/wiki/Scientific_management">neo-Taylorism</a>:</p>
<blockquote><p>I do agree that people lie, or misperceive, and that data is a truer bearer of actualities. I guess I don&#8217;t care. Story telling is an art form, too. There&#8217;s something sort of 1984ish about all this data collection &#8211; - as if the accumulated data could eventually turn us all into robotic creatures too self-programmed to suck the real juice out of life.</p></blockquote>
<p>I certainly am sympathetic to that view, especially because the characterization of life in 1984 was so compelling and visceral. The problem is that this analogy invariably falls short, especially in <a href="http://factoryjoe.com/blog/2008/09/02/musings-on-chrome-the-rebirth-of-the-location-bar-and-privacy-in-the-cloud/">other conversations</a> when you&#8217;re talking about the likes of <a href="http://www.readwriteweb.com/archives/google_and_privacy_a_history.php" title="Google and Privacy: A History">Google</a> and other web-based companies. </p>
<p>In 1984, Big Brother symbolized the encroachment of the government on the life of the private citizen. Since the government had the ability to lock you up or take you away based on your behavior, you can imagine that this kind of dystopic vision would resonate in a time when increasingly fewer people probably understand the guts of technology and yet increasingly rely on it, shoveling more and more of their data into online repositories, or having it collected about them as they visit various websites. Never before has the human race had so much data about itself, and yet (likely) so little understanding.</p>
<p>The difference, as I explained to my mom, comes down to access to — and leverage over — the data:</p>
<blockquote><p>I want to write more about this, but I don&#8217;t think 1984 is an apt analogy here. In the book, the government knows everything about the citizenry, and makes decisions using that data, towards maximizing efficiency for some unknown — or spiritually void — end. In this case, we&#8217;re flipping 1984 on its head! In this case we&#8217;re collecting the data on OURSELVES — empowering ourselves to know more than the credit card companies and banks! It&#8217;s certainly a daunting and scary thought to realize how much data OTHER people have about us — but what better way to get a leg up then to start looking at ourselves, and collecting that information for our own benefit?</p>
<p>I used to be pretty skeptical of all this too&#8230; but since I&#8217;ve seen the tools, and I&#8217;ve seen the value of data — I just don&#8217;t want other people to profit off of my behaviors&#8230; I want to be able to benefit from it as well — in ways that I dictate — on my terms!</p></blockquote>
<p>In any case, <a href="http://tim.oreilly.com/" rel="met colleague contact">Tim O&#8217;Reilly</a> is right: <a href="http://radar.oreilly.com/2007/12/google-admits-data-is-the-inte.html">data <em>is</em> the new Intel inside</a>. But shouldn&#8217;t we be getting a piece of the action if we&#8217;re talking about data about <em>us</em>? Shouldn&#8217;t we write the book on what 2014 is going to look like so we can put the tired 1984 analogies to rest for awhile and take advantage of what is unfolding today? I&#8217;m certainly weary of large corporate behemoths usurping the role the government played in 1984, but frankly, I think we&#8217;ve gone beyond that point.</p>
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		<title>Musings on Chrome, the rebirth of the location bar and privacy in the cloud</title>
		<link>http://factoryjoe.com/blog/2008/09/02/musings-on-chrome-the-rebirth-of-the-location-bar-and-privacy-in-the-cloud/</link>
		<comments>http://factoryjoe.com/blog/2008/09/02/musings-on-chrome-the-rebirth-of-the-location-bar-and-privacy-in-the-cloud/#comments</comments>
		<pubDate>Wed, 03 Sep 2008 02:55:53 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[Open source]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Web building]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[google chrome]]></category>
		<category><![CDATA[privacy]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/?p=1003</guid>
		<description><![CDATA[Imagine a browser of the web, by the web, and for the web. Not simply a thick client application that simply opens documents with the http:// protocol instead of file://, but one that runs web applications (efficiently!), that plays the web, that connects people across the boundaries of the silos and gives them local-like access [...]]]></description>
			<content:encoded><![CDATA[<p>Imagine a browser <em>of the web</em>, <em>by the web</em>, and <em>for the web</em>. Not simply a thick client application that simply opens documents with the <code>http://</code> protocol instead of <code>file://</code>, but one that <a href="http://blog.digitalbackcountry.com/?p=1620">runs <em>web applications</em></a> (efficiently!), that <a href="http://playtheweb.org/"><em>plays the web</em></a>, that connects people <a href="http://diso-project.org/">across the boundaries of the silos</a> and gives them <a href="http://factoryjoe.com/blog/2006/10/05/socially-networked-harddrives/">local-like access to remote data</a>.</p>
<p>It might not be <a href="http://google.com/chrome">Chrome</a>, but it&#8217;s a damn near approximation, given what people <a href="http://www.microsoft.com/windows/internet-explorer/" rel="tag">are used to</a> today.</p>
<p>Take a step back. You can see the relics of desktop computing in our applications&#8217; <strong><em>file menus</em></strong>&#8230; and we can intuit the assumptions that the original designer must have made about the user, her context and the interaction expectations she brought with her:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2822674850/" title="Firefox Menubar by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3192/2822674850_6876e6709c_o.png" class="figure figure-a" width="599" height="40" alt="Firefox Menubar" /></a></p>
<p>This is not a <a href="http://en.wikipedia.org/wiki/Start_menu">start menu</a> or a <a href="http://support.apple.com/kb/HT2474?viewlocale=en_US">Dock</a>. This is a document-driven menubar that&#8217;s barely changed since <a href="http://en.wikipedia.org/wiki/Image:OS2_Netscape_Communicator_4.61.png">Netscape Communicator</a>. </p>
<p>Indeed, the browser is a funny thing, because it&#8217;s really <a href="http://www.roughtype.com/archives/2008/09/the_clouds_chro.php" title="The cloud's Chrome lining">just a wrapper</a> for someone else&#8217;s content or someone&#8217;s else&#8217;s application. That&#8217;s why it&#8217;s not about &#8220;<a href="http://ptech.allthingsd.com/20080902/first-test-of-googles-new-browser/">features</a>&#8220;. It&#8217;s all about <a href="http://www.youtube.com/watch?v=Xlh8gSF_hhE"><em>which</em> features</a>, especially for developers. </p>
<p>It&#8217;s a <a href="http://www.youtube.com/watch?v=JGmO7Oximw8">hugely powerful place to insert oneself</a>: between a person and the vast expanse that is the Open Web. Better yet: to be the conduit through which anyone projects herself on to the web, or reaches into the digital void to do <em>something</em>. </p>
<p>So if you were going to <a href="http://www.google.com/chrome/intl/en/why.html?hl=en">design a new browser</a>, how would you handle the enormity of that responsibility? How would you seize the monument of that opportunity and create something great?</p>
<p>Well, for starters, you&#8217;d probably want to think about that first run experience &mdash; what it&#8217;s like to get behind the wheel for the very time with a newly minted driver&#8217;s permit &mdash;  with the daunting realization that you can now go <em>anywhere</em> you please&#8230;! Which is of course awesome, until you realize that you have no idea where to go <em>first</em>!</p>
<p>Historically, the solution has been to flip-flop between <a href="http://www.flickr.com/photos/factoryjoe/sets/72157607075652506/">portals and search boxes</a>, and if we&#8217;ve learned anything from <a href="http://google.com">Google&#8217;s shockingly austere homepage</a>, it comes down to recognizing that the first step of getting somewhere is expressing some notion of where you want to go:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2822829136/" title="Camino. Start by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3033/2822829136_0c2c79f597.jpg" class="figure figure-a" width="500" height="202" alt="Camino. Start" /></a></p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2823415600/" title="Inquisitor by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3166/2823415600_50e6ae218e_o.png" class="figure figure-b" width="264" height="440" alt="Inquisitor" /></a>The problem is that the location field has, <a href="http://blog.mozilla.com/blog/2008/04/21/a-little-something-awesome-about-firefox-3/">up until recently</a>, been fairly inert and useless. With Spotlight-influenced interfaces creeping into the browser (like <a href="http://www.newsfirex.com/">David Watanabe&#8217;s</a> <a href="http://www.newsfirex.com/blog/?p=203">recently acquired</a> <a href="http://www.inquisitorx.com">Inquisitor</a> Safari plugin &mdash; now powered by <a href="http://developer.yahoo.com/search/boss/">Yahoo! Search BOSS</a> &mdash; or the <a href="http://flickr.com/photos/factoryjoe/75389965/">flyout in Flock</a> that was <a href="http://flickr.com/photos/factoryjoe/137861355/">inspired by it</a>) it&#8217;s clear that browsers can and should provide more direction and assistance to get people going. Not everyone&#8217;s got a penchant for remembering URLs (or RFCs) like <a href="http://tantek.com">Tantek&#8217;s</a>.</p>
<p>This kind of predictive interface, however, has only slowly made its way into the location bar, like fish being washed ashore and gradually sprouting legs. Eventually they&#8217;ll learn to walk and breath normally, but until then, things might look a little awkward. But yes, dear reader, things do change.</p>
<p>So you can imagine, having recognized this trend, Google went ahead and <a href="http://dev.chromium.org/user-experience/omnibox">combined the search box and the location field</a> in Chrome and is now pushing the location bar as the starting place, as well as where to do your searching:</p>
<p><a href="http://www.flickr.com/photos/factoryjoe/2822542797/" title="Chrome Start by factoryjoe, on Flickr"><img src="http://farm4.static.flickr.com/3122/2822542797_e96eedb54e_o.png" class="figure figure-a" width="628" height="267" alt="Chrome Start" /></a></p>
<p>This change to such a fundamental piece of real estate in the browser has profound consequences on both the <a href="http://www.winextra.com/2008/09/02/thanks-google-now-im-going-to-hell/">typical use of the browser</a> as well as security models that treat the visibility of the URL bar as sacrosanct (read: <em>phishing</em>):</p>
<p><a href="http://dev.chromium.org/user-experience/omnibox#TOC-Result-Types"><img src="http://img.skitch.com/20080903-8rwwuqm99yfcw1ns8bpdyk72jw.png" class="figure figure-a" alt="Omnibox"/></a></p>
<p><em>The URL bar is dead! Long live the URL bar!</em></p>
<p>While cats like us know intuitively how to use the location bar in combination with URLs to gets us to where to we want to go, that practice is now outmoded. Instead we type <em>anything</em> into the &#8220;box&#8221; and have some likely chance that we&#8217;re going to end up close to something interesting. <em>Feeling lucky?</em></p>
<p>But there&#8217;s something else behind all this that I think is super important to realize&#8230; and that&#8217;s that our fundamental notions and expectations of privacy on the web have to change or will be changed for us. Either we do without tools that augment our cognitive faculties or we embrace them, and in so doing, shim open a window on our behaviors and our habits so that computers, computing environments and web service agents can become more predictive and responsive to them, and in so doing, serve us better. So it goes.</p>
<p>Underlying these changes are new legal concepts and <a href="http://www.readwriteweb.com/archives/does_google_have_rights_to_all.php">challenges</a>, <a href="http://news.cnet.com/8301-17939_109-10030522-2.html?part=rss&#038;tag=feed&#038;subj=Webware" title="Be sure to read Chrome's fine print">spelled out</a> in Google&#8217;s updated <a href="http://gears.google.com/chrome/eula.html">EULA</a> and <a href="http://www.google.com/chrome/intl/en/privacy.html">Privacy Policy</a>&#8230; heretofore places where few feared to go, least of all browser manufacturers:</p>
<blockquote cite="http://gears.google.com/chrome/eula.html"><p>
<strong>5. Use of the Services by you</strong></p>
<p>5.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to Google will always be accurate, correct and up to date.</p>
<p>. . .</p>
<p><strong>12. Software updates</strong></p>
<p>12.1 The Software which you use may automatically download and install updates from time to time from Google. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit Google to deliver these to you) as part of your use of the Services.</p></blockquote>
<p>It&#8217;s not that any of this is unexpected or Draconian: it is what it is, if it weren&#8217;t like this already. </p>
<p>Each of us will eventually need to choose a data brokers or two in the future and agree to similar terms and conditions, just like we&#8217;ve done with banks and credit card providers; and if we haven&#8217;t already, just as we have as we&#8217;ve done in embracing webmail. </p>
<p>Hopefully visibility into Chrome&#8217;s source code will help keep things honest, and also provide the means to excise those features, or to redirect them to brokers or service providers of our choosing, but it&#8217;s inevitable that effective cloud computing will increasingly require more data from and about us than we&#8217;ve previously felt comfortable giving. And the crazy thing is that a great number of us (yes, including me!) will give it. Willingly. And eagerly.</p>
<p>But think one more second about the ramifications (see <a href="http://www.mattcutts.com/blog/google-chrome-communication/" tite="Preventing paranoia: when does Google Chrome talk to Google.com?">Matt Cutts</a>) of Section 12 up there about Software Updates: by using Chrome, you agree to allow Google to update the browser. That&#8217;s it: <em>end of story</em>. You want to turn it off? Disconnect from the web&#8230; in the process, rendering Chrome nothing more than, well, <a href="http://www.urbandictionary.com/define.php?term=browser%20chrome">chrome</a> (pun intended).</p>
<p>Welcome to cloud computing. The future has arrived and is arriving.</p>
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		<title>Data banks, data brokers and citizen bargaining power</title>
		<link>http://factoryjoe.com/blog/2007/11/26/data-banks-data-brokers-and-citizen-bargaining-power/</link>
		<comments>http://factoryjoe.com/blog/2007/11/26/data-banks-data-brokers-and-citizen-bargaining-power/#comments</comments>
		<pubDate>Tue, 27 Nov 2007 02:44:03 +0000</pubDate>
		<dc:creator>Chris Messina</dc:creator>
				<category><![CDATA[Citizen-centric Web]]></category>
		<category><![CDATA[Civil liberties]]></category>
		<category><![CDATA[Digital Identity]]></category>
		<category><![CDATA[Life online]]></category>
		<category><![CDATA[Society & economy]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Web building]]></category>
		<category><![CDATA[Citizen Agency]]></category>
		<category><![CDATA[data banks]]></category>
		<category><![CDATA[data brokers]]></category>
		<category><![CDATA[Data portability]]></category>
		<category><![CDATA[trim:key=fj_databrokers]]></category>

		<guid isPermaLink="false">http://factoryjoe.com/blog/2007/11/26/data-banks-data-brokers-and-citizen-bargaining-power/</guid>
		<description><![CDATA[I wrote this this morning in a notebook as a follow up to my post yesterday&#8230; and since I don&#8217;t have time to clean it up now, I thought I&#8217;d present in raw, non-sensible form. Maybe there&#8217;s some value in a rough draft: It&#8217;s like giving our money to a bank and having them turn [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/factoryjoe/2067579516/" title="Sell to me by factoryjoe, on Flickr"><img src="http://farm3.static.flickr.com/2071/2067579516_73dbfce1d4.jpg" width="500" height="375" alt="Sell to me" class="figure figure-a" /></a></p>
<p>I wrote this this morning in a notebook as a follow up to <a href="http://factoryjoe.com/blog/2007/11/26/data-portability-and-thinking-ahead-to-2008/">my post yesterday</a>&#8230; and since I don&#8217;t have time to clean it up now, I thought I&#8217;d present in raw, non-sensible form. Maybe there&#8217;s some value in a rough draft:</p>
<blockquote style="font-style:italic;"><p>It&#8217;s like giving our money to a bank and having them turn around and sell our data to try to upsell us on loans and all kind of &#8230; oh wait, but the key difference is if we do get fed up, we can take our money out and go elsewhere, depriving the bank the ability to both target us with their partners&#8217; ads and the ability to compound interest on our savings.</p>
<p>We need data brokers introduced into the system &mdash; organizations who are like safety deposit receptacles for our data &mdash; and who speak all APIs and actually advocate on our behalves for better service based on how &#8220;valuable&#8221; we are &mdash; this is necessary to top the scales in our favor &mdash; to reintroduce a balancing force into the marketplace because right now the choice to leave means dissing our friends &mdash; but if I&#8217;m not satisfied  but still want to t talk to my friends, why can&#8217;t I be on the outside, but sending messages in? hell I&#8217;m willing to pay &mdash; in momentary access to my brokered personal profile &mdash; for access to my friends inside the silo. This is what Facebook is doing by shutting down so many accounts &mdash; it&#8217;s not personal &mdash; it&#8217;s protecting its business. They don&#8217;t want to become a myspace cesspool, succumb to empty profiles and <a href="http://en.wikipedia.org/wiki/Gresham%27s_law">Gresham&rsquo;s Law</a> &mdash; overrun with spam profiles and leeches and worthless profile data &mdash; a barren wasteland for advertisers who want to connect with that <a href="http://travel.nytimes.com/2007/11/25/travel/25conflict.html">8% of their customers who make up 32% of their revenue</a>. </p>
<p>No it&#8217;s in data fidelity, richness, ironically FB took it <em>upon themselves</em> to weed out the bad from the good in their system-wide sweeps. Unfortunately they <a href="http://getsatisfaction.com/facebook/topics/facebook_account_disabled">got it wrong a bunch of times</a>. If Facebook allowed the export of data and became a data broker for its users &mdash; provided some <em>citizen agency</em> to its customers &mdash; there would be economic &mdash; as well as social &mdash; benefits to maintaining a clean and rich profile &mdash; beyond just expressiveness to one&#8217;s friends. For better or worse, FB users have a lot of benefit through the siloed apps of that F8 platform &mdash; but the grand vision should be closer to what Google&#8217;s marketing department christened &#8220;OpenSocial&#8221;&#8230; still though , the roles of banker and broker have yet to be made explicit and so we&#8217;ve leapt to &#8220;data portability&#8221; for nerds, forgetting that most people 1) <a href="http://www.techcrunch.com/2007/11/25/big-brother-facebook-does-anyone-care/">don&#8217;t care about this stuff</a> 2) are happy to exchange their data for services as long as their friends are doing it too 3) don&#8217;t want to be burdened with becoming their own libertarian banker! Dave Winer might want to <a href="http://www.scripting.com/stories/2007/11/23/iWantControlOfMyData.html#p9">keep everything in an XML file on his desktop</a>, but I know few others who, <abbr title="in real life">IRL</abbr>, feel the same way.</p></blockquote>
<p>Thus concludes my rough notes.</p>
<p>So, if Facebook were perceived as a big Data Bank in the sky, how would that change things? Would people demand the ability to &#8220;withdraw&#8221; their data? Does the metaphor confuse or clarify? In any case, what is the role of data banks and data brokers? Is there a difference if the data container leverages the data for their own benefit? If they sell advertising and <a href="http://www.techcrunch.com/2007/11/26/facebook-privacy-issue-wont-die/">don&#8217;t provide a clear or universal means to opt-out</a>? And what&#8217;s in the way of making more &#8220;benevolent&#8221; data vaults a reality &mdash; or how do we at least bring the concept into the discussion?</p>
<p>I have no personal interest the concept, only that&#8217;s a viable alternative to the siloed approach is missing from the discussion. And going back to the <a href="http://netmesh.info/jernst/Comments/bob-blakley-most-serious-problem.html">business models of OpenID</a> and other identity providers&#8230; well, if any, that&#8217;s it. It&#8217;s like having a credit card with access to no credit &mdash; what&#8217;s the point? And OpenID becomes more valuable the more <a href="http://factoryjoe.com/blog/2007/10/16/data-capital-or-data-as-common-tender/">data capital</a> it has access to. Or something like that.</p>
<p>Oh, and I&#8217;d like to quote something poignant that <a href="http://anders.conbere.org/journal/" rel="contact colleague"><cite>Anders Conbere</cite></a> said to me today in chat: </p>
<blockquote><p>I was talking with my friend the other day and I tried to explain to him, that what I fear about facebook that I don&#8217;t fear about pretty much any other vendor is it&#8217;s continued developement as a competing platform to the web. a locked in, proprietary version and what I see, is just like Microsoft leveraged Windows as a &#8220;platform for application developement&#8221; facebook is doing that for web developement. what it offers developers is the simplicity and security of a stable developement environment at the cost of inovation because as we&#8217;ve seen, as market share grows, the ability to inovate decreases (since your success is tied to the backwards compatibility of your platform) and I see the possibility of facebook becoming a dominant platform for web application developement which will in turn lead to two decades of stagnation</p></blockquote>
<p>So yeah, put that in your bonnet and smoke it. Or whatever.</p>
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