Category Archives: Usability

Designing hashtags for emergency response

I’ve been moved by the devastation wrought by the Haitian earthquake. It’s simply impossible to fathom, with death toll estimates hitting 200,000. In comparison, the Indonesian tsunami of 2004 killed nearly 230,000 people — placing it fourth among the world’s deadliest earthquakes. To give some perspective to those numbers, the atom bomb dropped on Hiroshima in 1945 killed [...]

Designing for the gut

I want you to watch this video from a recent Sarah Palin rally (hat tip: Marshall Kirkpatrick). It gives us “who” I’m talking about.

While you could chalk up the effect of the video to clever editing, I’ve seen similar videos that suggest that the attitudes expressed are probably a pretty accurate portrayal of how some [...]

Losing my religion

Last January, writing on the problem of open source design, I said:
I’ve probably said it before, and will say it again, and I’m also sure that I’m not the first, or the last to make this point, but I have yet to see an example of an open source design process that has worked.
Indeed, I’d [...]