Bookmarks for Jul 04

A daily collection of linky goodness.

Twitter: User Co-Creating or User Co-Opting? – O’Reilly Radar

Twitter: User Co-Creating or User Co-Opting? - O'Reilly Radar

“Whatever is actually going on at Twitter, allowing your user community to engage in a conversation regarding your product development can be incredibly valuable, and ignoring their behavior can lead you to miss a key new feature. However, if you embrace every use of your service, and avoid every complaint about a feature you don’t support, eventually the conversation will become dysfunctional, and could prove disastrous, undermining your credibility and service.”

Rating: ★ ★ ★ ★ ★

Tags: ,

Advertisements

Author: Chris Messina

Product guy, friend to startups, inventor of the hashtag, proponent of bots and conversational apps; Xoogler and X Uber.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s